Field Services Engineer III

Crane Company • Burbank, CA

1d

About The Position

Crane Aerospace and Electronics has an exciting opportunity for a Field Service Engineer III at our Burbank, CA location. About Crane: Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS). Every 1.2 seconds, product built at our Crane Aerospace & Electronics Burbank facility is stopping aircraft – delivering passengers and military personnel safely to their destination. Home to our Landing & Cabin Systems team, Crane A&E’s brake control systems and premium cabin actuation solutions are flying on tens of thousands of aircraft throughout the world. You’ll join a business with a long track record of engineering excellence, set in the wonderful town of Burbank filled with great community atmosphere, schools, weather and no shortage of entertainment. Start the next chapter of your career with Crane Aerospace & Electronics! Job Summary: The Field Service Engineer III works with minimal supervision, applying originality, ingenuity, and established procedures to maximize product performance by addressing and resolving product issues efficiently and ensuring customer satisfaction. This role involves leading engineering design reviews, testing of products, supporting accident and root cause investigations, providing technical support and training for end users, and mentoring internal resources. The Field Service Engineer III also plays a critical role in new product integration, certification efforts, and continuous improvement initiatives.

Requirements

• 4+ years relevant work experience
• Working knowledge of the airline industry, airline products, airline support requirements, and regulatory requirements
• Working knowledge of aircraft and shop level maintenance
• Working knowledge of MS Projects
• Working knowledge of Failure Reporting, Analysis and Corrective Action System (FRACAS)
• Knows and applies advanced concepts, practices and procedures of assigned product or program
• Familiar with a variety of the field's concepts, practices, and procedures
• Proficient with MS Office including Word, Excel, PowerPoint and Outlook
• Demonstrated ability to plan and accomplish goals based on experience and judgment
• Excellent written and verbal communication skills
• Ability to establish and maintain effective working relationships with internal staff and outside professionals
• BA or BS Degree in Electrical Engineering, Electronics, or related technical discipline; OR Associate's Degree from a two-year college & 10+ years of relevant work experience
• Driver's License required
• FAA sensitive position – may be subject to a government security investigation to verify eligibility for access to classified information
• May be subject to random drug screens
• This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Nice To Haves

• FAA Certified Repairman (Airframe & Powerplant license)
• Foreign language knowledge
• Experience working in other cultures and customs
• Knowledge of Microsoft Access and Visio
• Experience with Minitab

Responsibilities

• Respond to and troubleshoot technical inquiries from Airline and Original Equipment Manufacturer (OEM) customers, ensuring timely and effective resolution.
• Develop and deliver training materials for end users, providing both onsite and offsite training to customers
• Conduct detailed failure analyses, prepare comprehensive reports, and communicate findings to relevant stakeholders
• Lead new product Entry into Service (EIS) programs, ensuring smooth integration and customer readiness.
• Conduct in-service evaluations, aircraft certification, and integration testing, including directing on-wing tests, monitoring and resolving complex technical issues, and providing feedback to design engineers
• Lead Root Cause Investigations, identifying and implementing effective solutions to address technical issues.
• Lead flight safety investigations, including accident investigations, preparing detailed reports, and managing inter-company communications
• Develop, mentor and coach internal resources
• Maintain detailed knowledge of CFR, FAR, SFAR’s (Federal Aviation Regulations)
• Maintain detailed knowledge of outside agencies such as FAA, NTSB, ICAO, JAA, EASA, and their services
• Support Product Development Phase (PDP) Process
• Participate in First Article Inspection (FAIs), Critical Design Review (CDRs), and Program Design Review (PDRs)
• Any other task assigned by supervisor or management

Benefits

• Health care, dental, vision, life and disability insurance starting the first day of the month following your start date.
• 15 days of paid time off that start accruing your first day at Crane plus 12 paid holidays per year.
• 401k plan with company match.
• eligible after 6 months of employment.
• You can see a list of our benefits at https://www.craneae.com/company/careers or visit our website at www.CraneAE.com for more information on our company and great opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level