Field Service Training Technician

Graham Packaging Company•Manchester Township, PA

1d•Onsite

About The Position

Graham Packaging is seeking a qualified field service technician with expertise in building, installing, maintaining, troubleshooting, and repairing proprietary packaging machinery across its plant network. The role emphasizes minimizing operational downtime through advanced mechanical and electrical skills, and a commitment to delivering excellent customer service. This position requires practical problem-solving abilities and involves extensive travel.

Requirements

Extensive hands-on mechanical knowledge and ability to understand electromechanical systems, with advanced troubleshooting skills.
Extensive knowledge with pneumatic systems (all types of valves, filters, regulators, vacuum generators)
Extensive knowledge of electromechanical systems
Working electrical knowledge, PLC diagnostics (Ladder, ST, FBD), ability to read and understand electrical schematics.
Ability to read, understand, and modify 2D drawings.
Good fabrication skills.
Good written, verbal, and interpersonal skills
Proficient in MS Office software (Word, Excel, MS Teams)
Valid driver’s license, clean record
Extensive travel.
5-10 years’ experience in industrial maintenance or field service

Nice To Haves

Knowledge of hydraulic systems and servos a plus
Associate’s degree or technical certification preferred

Responsibilities

Set up new equipment, including leveling, and connecting electrical/mechanical components according to prints and manuals
Build of new equipment at our Technical Center
Perform preventative maintenance and routine servicing to keep machines running efficiently
Diagnosing issues with electro-mechanical/pneumatic systems and making timely repairs to reduce downtime
Teaching operators and maintenance staff how to properly use and maintain the machinery
Completing detailed service reports, expense reports, and documenting all work
Remote technical support, virtual support, phone support required
Work directly with training group on the creation and updating of technical manuals
Ability to work independently and as part of a team