Field Service Trainer, Fire Protection

Levitt-SafetyFort McMurray, AB
Hybrid

About The Position

We’re looking for an experienced Field Service Trainer to develop, coach, and support new and existing Service Technicians working in industrial and mining environments. This is a hands-on role focused on building technical capability, reinforcing safety standards, and ensuring technicians are field-ready and fully compliant. You’ll split your time between field-based coaching and classroom-style training, working closely with supervisors to strengthen team performance and consistency across all service areas.

Requirements

  • 10+ years’ experience in fire protection / suppression or related industrial field services
  • Strong background across multiple disciplines (e.g., fire suppression, alarms, sprinkler, SCBA, fall protection, hydro testing, special hazards)
  • Experience in mining or heavy industrial environments
  • Strong mechanical and electrical aptitude
  • Comfortable delivering training in both field and classroom settings
  • Strong communication and ability to coach others effectively
  • Proficient with Microsoft Office and basic systems/databases
  • Valid driver’s license with a clean abstract

Nice To Haves

  • Previous training, coaching, or senior technician experience is an asset

Responsibilities

  • Train and onboard new Service Technicians through probation and field readiness
  • Deliver hands-on and classroom training in field operations, safety, and technical systems
  • Coach technicians and supervisors on safe work practices and quality execution
  • Conduct field audits, inspections, and competency assessments at customer sites
  • Support certification training (TDG, hydro testing, fire suppression systems, etc.)
  • Maintain training records, certifications, and compliance documentation
  • Identify skill gaps and support continuous improvement across teams
  • Partner with leadership on onboarding, investigations, and corrective actions
  • Actively leading and participating in safety talks
  • Responding quickly and effectively to incident investigations
  • Consistently completing all required safety documentation

Benefits

  • LOA may be available for local hires
  • flights and accommodations are provided for FIFO employees
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