Field Service Technician - Moncton, New Brunswick

Veralto Global•Moncton, NB

10h•$30 - $33•Remote

About The Position

Reporting to the Field Service Manager, the Field Service Technician is responsible for maintaining and supporting customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices located at our customer sites. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs. This position will be located in Moncton, New Brunswick, and will be remote.

Requirements

At least 2 years of field service experience and/or customer-facing roles.
Ability to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends)
A valid driver's license and a clean driving record are required.
Basic computer/technical skills (can use email, software, phone apps, Microsoft Word)
Must be able to obtain authorization to travel to the United States for training

Nice To Haves

Electronic and electrical skills are preferred
Experience in repairing, troubleshooting, and diagnosing various types of equipment.

Responsibilities

Provide ongoing care and support for our customer's equipment.
Install our products and solutions at customer locations.
Diagnose and resolve challenges and problems.
Become a trusted advisor and partner for our customers, to develop excellent relationships.
Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
Travel within a 2-hour radius from Moncton, New Brunswick. For training purposes, you will need to travel more than usual, but with sufficient notice.