Field Service Technician - Exterior Cleaning

Mallard Systems•Winter Park, FL

2d•Onsite

About The Position

ABOUT MALLARD SYSTEMS Mallard Systems has been the trusted exterior cleaning partner for Florida's premier multifamily communities, resort hotels, and commercial properties since 1992. Our crews work on some of the most recognizable properties in the state — from high-rise luxury towers to sprawling tile-roof communities — delivering the kind of results that protect asset value and impress residents, guests, and owners alike. We're a team of professionals who take pride in showing up sharp, working safely, and doing the job right. If you're looking for steady work, room to grow, and a company that invests in its people, this is the place. THE ROLE As an entry-level Field Service Technician, you'll work as a ground-support crew member alongside our window washing technicians, rappelling crews, and soft wash and pressure washing lead technicians. You are the backbone of every job site — setting up equipment, managing hose runs, staging materials, and keeping everything running smoothly so the lead tech can focus on the work at hand. You'll work at apartment communities, resort hotels, and office buildings, which means you'll regularly be in contact with residents, guests, and tenants. A professional appearance and a friendly, courteous attitude are just as important as your technical skills. No experience required — we will train you. What we can't train is a strong work ethic, a positive attitude, and the drive to show up ready every single day. If you have those, we'll teach you everything else.

Requirements

Must be 21 years of age or older
Valid Florida driver's license with a clean driving record (required)
Reliable personal transportation to commute to our warehouse daily — no carpool dependency
Ability to work outdoors in Florida heat and weather conditions for extended periods
Ability to lift and carry up to 50 lbs., climb ladders, and perform physical labor throughout the shift
Comfortable working at heights on ladders and elevated platforms
Professional, respectful demeanor when interacting with clients and their residents or guests
Strong work ethic, punctuality, and a team-first attitude
Ability to follow verbal and written instructions accurately and safely
Must be able to pass a background check

Nice To Haves

Prior experience in exterior cleaning, construction, landscaping, or any outdoor labor field
Familiarity with pressure washing equipment or chemical soft wash systems
OSHA 10 certification or any safety training
Bilingual (English/Spanish) — helpful in the field but not required

Responsibilities

Assist lead technicians on window washing, rappelling, soft wash, and pressure washing job sites
Set up, position, and safely secure ladders in compliance with safety standards
Run, connect, and manage pressure washer hoses and water supply lines
Operate pressure washers and soft wash equipment under lead tech supervision
Stage and organize equipment, chemicals, and supplies at job sites before and after work
Maintain a clean, organized job site and protect surrounding property from overspray or damage
Interact professionally and courteously with apartment residents, hotel guests, and office tenants
Communicate clearly with lead technicians and field supervisors throughout the day
Load and unload equipment from company vehicles; maintain equipment in clean working condition
Follow all company safety protocols, OSHA guidelines, and site-specific rules at all times
Report any equipment issues, job site hazards, or customer concerns to the lead tech immediately
Drive to and from the Mallard warehouse daily in your own vehicle; report on time, ready to work