Field Service Technician (Weekend Coverage Schedule)

Pearce Services•Des Moines, IA

1d•Onsite

About The Position

Pearce is seeking an EV Charging Field Service Technician to perform onsite repair and maintenance of EV charging stations within an assigned geographic region. The technician supports site safety, electrical system maintenance and repair, field service reporting, and other activities needed to maintain and operate equipment in accordance with contractual requirements. The role involves working independently in the field under varying conditions and taking ownership of the performance and condition of serviced equipment. Electrical expertise, relevant certifications, and EVSE experience may influence the level of responsibility and technical work assigned. The schedule is Saturday through Wednesday, with workdays typically about 10 hours. The position performs OEM testing, troubleshooting, repairs, upgrades, and preventive and corrective maintenance on Level 2 chargers and DC Fast Chargers. Work includes diagnostic electrical testing, interpreting technical documentation, documenting work and site conditions, and completing safety assessments and required safety paperwork. The role requires work outdoors and in varying weather, around high voltages and currents, while using required personal protective equipment. Pearce provides OEM and on-the-job training, company vehicles for work transportation, and the tools, equipment, and PPE needed for the role. The stated base pay range is $23–$40 USD. Full-time employees are offered a comprehensive benefits package, and employees may also be eligible for bonuses, production incentives, stipends, a company vehicle, and other applicable compensation.

Requirements

At least 2 years of equivalent experience in EVSE field service, commercial or utility energy electrical power equipment service, and/or formal electrical training.
Strong electrical, electronic, and mechanical troubleshooting skills.
Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements.
Strong Microsoft Office skills.
Ability to analyze and resolve problems independently with a high level of results orientation.
Proficiency in reading, writing, speaking, and understanding English to safely perform duties, interpret technical instructions, and communicate effectively; interpreter services are not available.
Meet all applicable state and local licensing requirements for the work performed.
Availability to work a Saturday-Wednesday schedule.
Ability to work in varied outdoor conditions and around high voltages and currents, and to wear required PPE.

Nice To Haves

Journeyman-level Certified Electrician credential from a relevant state, except where required by applicable state or local regulations.
Technical knowledge of EV chargers, solar power installations, or other applicable power electronics.
Relevant EVSE field service experience, electrical experience, technical certifications, formal electrical training, and demonstrated technical proficiency.

Responsibilities

Perform OEM testing, troubleshooting, repairs, upgrades or revisions, and preventive and corrective maintenance on EV charging equipment, including Level 2 chargers and DC Fast Chargers.
Conduct electrical and equipment tests such as insulation (megger) testing, thermal imaging, torque testing, and performance evaluations.
Troubleshoot EV charging system performance issues, identify and isolate faults including ground faults, and determine corrective actions.
Review and interpret site manuals, electrical drawings, and OEM documentation to service and maintain equipment safely and effectively.
Manage assigned work from regional scheduling through completion; complete accurate field reports and work orders, document site conditions and issues, and communicate deficiencies for timely resolution.
Conduct site safety assessments, identify hazards, and prepare and complete JHA, Lock Out Tag Out (LOTO), and other required safety documentation in accordance with OSHA and site-specific requirements.
Perform other duties and activities as required by business and client needs.

Benefits

Medical, dental, and vision insurance
Health and life insurance
401(k) with employer match
Paid time off, including paid vacation and holidays
Tuition reimbursement
Professional development courses and training
Flexible spending accounts and HSA option
Potential performance and referral bonuses, production incentives, tool/equipment and fuel stipends, and per diem or other applicable compensation
Company vehicle for work-related transportation
Company-provided tools, equipment, and personal protective equipment
Paid port-to-port travel between job sites
Opportunity for paid overtime when applicable
$100 bonus for each after-hours service call, including emergency calls