Field Service Technician (Weekend Coverage Schedule)

Pearce Services•Columbus, OH

About The Position

Pearce is seeking a skilled and motivated EV Charging Field Service Technician to repair and maintain EV charging stations in an assigned geographic region. The technician is responsible for site safety, electrical-system maintenance and repair, field-service reporting, and other work needed to maintain and operate sites in accordance with contractual requirements. The role involves independent field work under varied conditions, and requires ownership of assigned work and accountability for the performance and condition of serviced equipment. Technicians are expected to continue developing their technical skills and learning new technologies. Electrical expertise, relevant certifications, and prior EVSE experience may affect the level of responsibility and technical work assigned. The schedule is Saturday through Wednesday, with typical workdays of approximately 10 hours. Work includes OEM testing, troubleshooting, upgrades, and preventive and corrective maintenance on Level 2 chargers and DC fast chargers. Technicians perform electrical and equipment diagnostics, document work and site conditions, and complete safety assessments and required documentation. The role involves working outdoors in varied weather and around high voltages and currents. Pearce provides OEM and on-the-job training, paid port-to-port travel, a company vehicle for work-related transportation, and tools, equipment, and PPE. The hourly pay range is $23–$40, depending on experience and other factors. Full-time employees may be eligible for benefits including health and life insurance, a 401(k) with employer match, paid time off, tuition reimbursement, and professional development. Additional compensation may include overtime, after-hours service-call bonuses, and other applicable incentives or stipends.

Requirements

At least 2 years of equivalent experience in EVSE field service, servicing electrical power equipment in commercial or utility energy, and/or formal electrical training.
Strong electrical, electronic, and mechanical troubleshooting skills.
Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements.
Strong Microsoft Office skills.
Ability to analyze and resolve problems independently with a high level of results orientation.
Proficiency in reading, writing, speaking, and understanding English to perform duties safely, interpret technical instructions, and communicate effectively; interpreter services are not available.
Meet all applicable state and local licensing requirements for the work performed.
Availability to work a Saturday-Wednesday schedule.
Ability to work in the field under varied conditions, including around high voltages and currents, and to wear required PPE.

Nice To Haves

Journeyman-level Certified Electrician credential from a relevant state, except where required by applicable state or local regulations.
Technical knowledge of EV chargers, solar power installations, or other applicable power electronics.
Relevant EVSE field-service experience, electrical experience, technical certifications, formal electrical training, or demonstrated technical proficiency.

Responsibilities

Perform OEM testing, troubleshooting, repairs, upgrades or revisions, and preventive and corrective maintenance on EV charging equipment, including Level 2 chargers and DC fast chargers.
Conduct electrical and equipment testing, including insulation (megger) testing, thermal imaging, torque testing, performance evaluations, and other required diagnostics.
Troubleshoot EV charging system performance issues, identify and isolate faults such as ground faults, and determine corrective actions.
Review and interpret site manuals, electrical drawings, and OEM documentation to service and maintain equipment safely and effectively.
Own assigned work from regional scheduling through completion; complete accurate field reports and work orders, document site conditions and issues, and communicate identified deficiencies in a timely manner.
Conduct site safety assessments, identify job-site hazards, and prepare and complete JHA, Lock Out Tag Out (LOTO), and other safety documentation in accordance with OSHA and site-specific requirements.
Work independently in the field and maintain the equipment and sites within contractual requirements.

Benefits

Health insurance, including medical, dental, and vision coverage
Life insurance
401(k) with employer match
Paid time off and paid vacation
Paid holidays
Tuition reimbursement
Professional development courses and training
Flexible spending account and HSA option
Paid port-to-port travel time between job sites
Company vehicle for work-related transportation
Company-supplied tools, equipment, and PPE
Opportunity for paid overtime when applicable
$100 bonus for each after-hours service call, including emergency calls
Potential performance and referral bonuses, production incentives, tool/equipment and fuel stipends, and per diem