Field Service Technician, Night Shift - Belgrade, MT

Rivian•Belgrade, MT

23h

About The Position

This position is designed for emerging to mid-level technicians who want to grow their technical skills while delivering an exceptional customer experience. As part of Rivian’s junior talent pipeline, the technician works under the mentorship of senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The role is based primarily at a local service center, but may include remote work, mobile-service travel, or support for plant operations as business needs change. The successful candidate is eager to learn, communicates effectively, and works well in a dynamic, fast-paced environment. The role involves developing technical capabilities, following repair and safety procedures, documenting work, and maintaining professional interactions with customers and other stakeholders.

Requirements

At least 21 years old.
Valid driver’s license with a clean driving record, with no suspensions or revocations within the past 3–5 years.
Available for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
Able to travel to regional locations or production facilities as needed.
Proficient with laptops and computers in Windows or Mac environments and with work order management systems.
Eagerness to learn, strong organizational and time-management skills, and high attention to detail.
Able to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
Foundational understanding of basic electricity theory, including high- versus low-voltage awareness; basic circuit measurement tools such as a DVOM; and introductory exposure to reading electrical schematics.
Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to electric vehicle or hybrid frameworks, or experience in a fast-paced start-up environment.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technicians’ mentorship.
Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
Conduct post-repair road tests to verify repair quality and vehicle operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with minimal supervision as experience increases.

Benefits

Potential eligibility for an annual performance bonus.
Paid vacation.
Paid sick leave.
Life insurance.
Medical insurance.
Dental insurance.
Vision insurance.
Short-term disability insurance.
Long-term disability insurance.
Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.