PPS Field Service

Penn Power•Philadelphia, PA

25d

About The Position

Penn Power Systems is seeking a qualified power generation field service technician to work independently or as part of a team on power generation equipment ranging from 300 kW to 4.0 MW. The role requires a combination of mechanical and electrical capabilities and involves scheduled maintenance, troubleshooting, repairs, installation, and testing of backup power generation equipment. The technician provides customer support during field visits or dispatches, diagnoses technical problems, recommends solutions, and prepares timely service and expense reports. The work includes operating a vehicle and using field automated systems. The employee must work safely, remain organized, meet deadlines, manage multiple tasks, and provide outstanding customer service. The position involves exposure to mechanical, electrical, chemical, and elevated-work hazards, along with frequent physical activity and lifting.

Requirements

At least 5 years of work experience in power generation service or industrial mechanical-electrical troubleshooting and repairs.
Mechanical and electrical troubleshooting capabilities, including strong AC/DC power skills.
Computer literacy.
Ability to read and interpret schematics.
Good oral, written, and interpersonal skills.
Ability to learn, work independently, use sound judgment, and foster a safe working environment.
Good driving record.
Good disciplinary record, with no disciplines issued in the prior 12 months.
Ability to demonstrate commitment, organization, customer service, and flexibility under pressure.
Ability to stand, walk, push and pull up to 100 pounds, and lift up to 50 pounds frequently.
Ability to occasionally balance, stoop, kneel, crouch, crawl, reach or work overhead, and climb.
Ability to use one or both hands for tasks such as installing parts and using wrenches, tools, and diagnostic equipment.

Responsibilities

Perform scheduled maintenance and repairs on backup power generation equipment.
Troubleshoot controls, switchgear, batteries, battery chargers, heaters, motors, pumps, and accessories.
Troubleshoot and repair electrical contactors, motors, relays, generator components, and controls.
Provide service and customer support during field visits or dispatches.
Manage on-site installation, repair, maintenance, and testing tasks.
Diagnose errors or technical problems and determine appropriate solutions.
Produce timely and detailed service and expense reports.
Operate a vehicle safely and use field automated systems.
Understand customer requirements and make appropriate recommendations.
Build positive relationships with customers.
Maintain organized files and make them accessible to others inside and outside the department.
Work safely, independently or with a team, and manage multiple tasks while meeting deadlines.