PPS Field Service

Penn Power Group, LLC•Richmond Township, PA

23d•$45

About The Position

Penn Power Systems is seeking a qualified power generation field service technician to work independently or as part of a team on power generation equipment ranging from 30 kW to 3.0 MW. The role requires a combination of mechanical and electrical capabilities, including scheduled maintenance and repairs, troubleshooting, and customer support during field visits or dispatches. The technician manages on-site installation, repair, maintenance, and testing; diagnoses technical problems and determines solutions; and prepares timely service and expense reports. Compensation is hourly, up to $45 per hour, with final compensation determined by factors including relevant experience, skills, certifications, and geographic location. The position involves operating a vehicle and field automated systems, interpreting customer requirements, making appropriate recommendations, and building positive customer relationships. The work includes frequent standing, walking, pushing and pulling up to 100 pounds, and lifting up to 50 pounds. Occasional tasks include balancing, stooping, kneeling, crouching, crawling, reaching or working overhead, and climbing. Employees may occasionally encounter moving mechanical parts, elevated or precarious places, fumes or airborne particles, toxic or caustic chemicals, and electrical-shock hazards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

At least 5 years of work experience in power generation service or industrial mechanical-electrical troubleshooting and repairs.
Computer literacy.
Ability to read and interpret schematics.
Good oral, written, and interpersonal skills.
Ability to learn, work independently, use common sense and good judgment, and value safety.
Good driving record.
No disciplinary actions in the prior 12 months.
Ability to work toward a personal “Best in Class” standard and execute decisions with speed and conviction.
Ability to push and pull up to 100 pounds and lift up to 50 pounds.
Ability to perform occasional balancing, stooping, kneeling, crouching, crawling, overhead reaching or work, and climbing.
Ability to use one or both hands for tasks such as installing parts and using wrenches, tools, and diagnostic equipment.

Responsibilities

Perform scheduled maintenance and repairs on backup power generation equipment.
Troubleshoot mechanical and electrical issues with controls, switchgear, batteries, battery chargers, heaters, motors, and pumps, including AC/DC power problems.
Troubleshoot and repair electrical contactors, motors, relays, contacts, generator components, and controls.
Provide service and customer support during field visits or dispatches.
Manage on-site installation, repair, maintenance, and testing tasks.
Diagnose errors or technical problems and determine appropriate solutions.
Produce timely, detailed service and expense reports.
Operate a vehicle safely and use field automated systems.
Understand customer requirements and make appropriate recommendations.
Build positive relationships with customers and develop customer loyalty.
Maintain organized files and make them accessible to others inside and outside the department.
Work under pressure, meet deadlines, and handle multiple tasks simultaneously while providing outstanding customer service.