PPS Field Service

Penn Power•Fleetwood, PA

22d

About The Position

Penn Power Systems is seeking a qualified power generation field service technician to work independently or as part of a team on power generation equipment ranging from 30 kW to 3.0 MW. The role requires a combination of mechanical and electrical capabilities and involves scheduled maintenance, repairs, troubleshooting, installation, and testing of backup power generation equipment. The technician provides field service and customer support, diagnoses technical problems, recommends solutions, and prepares service and expense reports. Compensation is hourly, up to $45 per hour, with final compensation determined by relevant experience, skills, certifications, and geographic location. The position requires a commitment to safety, customer service, organization, and timely work. The technician must be able to work under pressure, meet deadlines, manage multiple tasks, maintain organized and accessible files, and build positive customer relationships. The work involves exposure to mechanical, electrical, and other job-site hazards, as well as frequent physical activity and occasional climbing and overhead work.

Requirements

At least 5 years of work experience in power generation service or industrial mechanical-electrical troubleshooting and repairs.
Mechanical and electrical troubleshooting capabilities, including strong AC/DC power skills.
Ability to read and interpret schematics.
Computer literacy.
Good oral, written, and interpersonal skills.
Ability to learn and work independently, using common sense and good judgment.
Commitment to safety and fostering a safe working environment.
Good driving record.
Good disciplinary record, with no disciplines issued in the prior 12 months.
Ability to provide intensity and commitment in daily activities and work toward a personal “Best in Class” standard.
Ability to make and execute decisions with speed and conviction.
Commitment to outstanding customer service.
Ability to frequently stand and walk, push or pull up to 100 pounds, and lift up to 50 pounds.
Ability to occasionally balance, stoop, kneel, crouch, crawl, reach or work overhead, and climb.
Ability to use one or both hands for tasks such as installing parts and using wrenches, tools, and diagnostic equipment.

Responsibilities

Perform scheduled maintenance and repairs on backup power generation equipment.
Troubleshoot mechanical and electrical systems, including controls, switchgear, batteries, battery chargers, heaters, motors, pumps, contactors, relays, generator components, and controls.
Provide service and customer support during field visits or dispatches.
Manage on-site installation, repair, maintenance, and testing tasks.
Diagnose errors or technical problems and determine appropriate solutions.
Produce timely, detailed service and expense reports.
Operate a vehicle safely and use field automated systems.
Understand customer requirements and make appropriate recommendations.
Build positive relationships with customers and develop a loyal customer base.
Maintain organized files and make them accessible to people inside and outside the department.
Work safely, independently or with a team, and demonstrate sound judgment.
Work under pressure, meet deadlines, and manage multiple tasks simultaneously.