Field Service Technician - Nevada/Utah

Sandvik•Elko, NV

1d•Onsite

About The Position

Sandvik Mining is seeking a Field Service Technician for the Nevada/Utah Area. This role is ideal for individuals with a strong mechanical or electrical background and robust diagnostic skills. Sandvik Mining, a business area within the Sandvik Group, is a global leader in providing equipment, tools, service, and technical solutions for the mining industry, encompassing rock drilling, cutting, crushing, loading, hauling, and materials handling. As a Field Service Technician, you will be responsible for troubleshooting, repairing, and maintaining mechanical and electrical aspects of underground mining equipment and components at high-profile customer sites. Key duties also include new equipment commissioning and training with minimal supervision. The position primarily covers the Nevada/Utah market and requires comfort with working both underground and on the surface. Approximately 50% travel is expected, and a company vehicle will be provided. Sandvik is a global, high-tech engineering group dedicated to enhancing productivity, profitability, and sustainability across manufacturing, mining, and infrastructure industries through extensive R&D, customer insights, and deep industrial process knowledge. In 2024, the Group had approximately 41,000 employees and revenues of about 123 billion SEK across 150 countries.

Requirements

At least 2 years experience or education in the area of: Mechanical and/or Electrical troubleshooting on medium/high voltage equipment
Knowledge and experience with hydraulics, pneumatics, and electrical systems on heavy equipment
Capability to interpret diagnostics from advanced onboard systems to pinpoint faults
Understanding of and conforming to ISO standards

Nice To Haves

Possess a technical certification or diploma in mechanical or electrical fields and a minimum of 7 years industry related experience.
You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers.
You are flexible and self-motivated, with a drive to achieve customer satisfaction.
A safety champion capable of working alone and stopping work, if required
Familiar with MSHA standards
Excellent troubleshooting ability with strong diagnostic and problem-solving skills
Excellent written and oral communication skills
Possess strong interpersonal skills with a customer service based personality
Ability to read blueprints and interpret equipment schematics

Responsibilities

Inspect equipment for proper performance and determines faults and malfunctions
Adjust equipment and repair/replace defective parts components or systems according to scopes of work
Tests repaired equipment to ensure proper operational performance
Complete accurate time records, technical reports, failure reports, and parts lists
Actively participate in continuous improvement initiatives
Stay current with the industry, customer, product developments and technical best practices
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
Ensure customer satisfaction within the area of primary responsibility