Desktop Support Technician - Entry Level

New Era Technology • San Jose, CA

5d • Onsite

About The Position

We are looking for a hands-on Field Service Technician to install, troubleshoot, repair, and maintain industrial cooling equipment at customer sites. If you enjoy working with electrical and mechanical equipment and solving technical problems, we'd like to hear from you.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

Requirements

• At least 2 years of hands-on experience repairing or maintaining electrical and mechanical equipment.
• Experience troubleshooting industrial equipment, HVAC systems, manufacturing equipment, automation systems, compressors, pumps, generators, or similar machinery.
• Ability to read electrical schematics.
• Experience working on 200-440V electrical equipment.
• Strong mechanical and electrical troubleshooting skills.
• Comfortable replacing electrical and mechanical components.
• Able to work independently in the field.

Nice To Haves

• Experience with HVAC equipment
• Industrial maintenance experience
• Electro-mechanical equipment experience
• PLC-controlled equipment (basic knowledge is sufficient)
• Motors experience
• Sensors experience
• Actuators experience
• Servos experience
• Pumps experience
• Compressors experience
• Data center cooling systems experience

Responsibilities

• Install, start up, and service cooling equipment.
• Troubleshoot electrical and mechanical issues.
• Replace faulty parts such as motors, sensors, relays, switches, actuators, and other components.
• Perform preventive maintenance and inspections.
• Read electrical wiring diagrams and basic technical drawings.
• Test equipment and verify proper operation after repairs.
• Complete service reports after each visit.
• Provide professional customer service while working onsite.
• Travel to customer locations when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed