Field Service Technician, Night Shift - Salt Lake City, UT

Rivian • Salt Lake City, UT

3d

About The Position

Rivian is hiring an emerging-to-mid-level technician to support electric vehicle repairs, inspections, and field service operations while delivering an exceptional customer experience. The role is intended for someone developing their technical skills and will involve working under the mentorship of senior technicians and leadership. The position is based primarily at a local service center, but may also involve mobile service travel, remote work, or support for plant operations as business needs evolve.

Requirements

• Be at least 21 years old.
• Hold a valid driver’s license and have a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Be available for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnight shifts based on business needs.
• Be flexible to travel to regional locations or production facilities as needed.
• Be proficient with computers in Windows or Mac environments and work order management systems.
• Demonstrate eagerness to learn, strong organizational and time-management skills, and attention to detail.
• Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Have a foundational understanding of basic electricity, including awareness of high- versus low-voltage systems; basic circuit measurement tools such as a DVOM; and introductory experience reading electrical schematics.
• Have familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced startup environment.

Responsibilities

• Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior-technician mentorship.
• Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
• Conduct post-repair vehicle road tests to verify repair quality and operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with minimal supervision as experience increases.

Benefits

• Potential eligibility for an annual performance bonus.
• Paid vacation and paid sick leave.
• Insurance benefits, including life, medical, dental, vision, short-term disability, and long-term disability insurance, subject to eligibility.
• Potential participation in Rivian’s 401(k) Plan, subject to eligibility requirements.
• Potential participation in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED