Field Service Technician - Raleigh, NC

NCR Corporation•Durham, NC

6d•$17 - $19•Onsite

About The Position

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. This role is for a Field Service Technician I in Raleigh, NC. The position summary highlights that the company is looking for individuals who are tech-savvy with good mechanical aptitude, potentially with transferable skills, and interested in providing best-in-class service to large retail customers. The role involves being a first-line response to customers, communicating openly and helpfully, organizing and triaging customer issues, and resolving problems. Formal training is provided by NCR Voyix to enable fast learning and impact. The company is committed to growing employee capabilities through a learning community with diverse individuals, new ways of thinking, and dedicated teachers, mentors, and coaches. NCR Voyix is dedicated to building a diverse and inclusive community where employees feel a sense of belonging, are valued, and can reach their full potential. This role is crucial for keeping commerce running globally and acts as an ambassador for the NCR Voyix Brand.

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 18 years of age
Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
PC skills, basic electronic skills, and some specific hardware and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation.
Prolonged travel with driving several hours per day.
Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches

Nice To Haves

Familiarity with large servers, mainframe computers, and imaging software
A+ Certification, CompTIA, N+ Certification
One or more years of related experience

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively.
Service electromechanical equipment like self-checkout systems within an assigned territory.
Perform maintenance, repair, PM work, and system overhauls.