Field Service Technician - Raleigh, NC
About The Position
NCR Voyix Corporation is seeking Field Service Technicians to provide best-in-class service to their largest retail customers. This role involves providing first-line response to customers, communicating in an open, helpful, and engaging manner, and organizing and triaging customer issues. The company provides formal virtual and hands-on classroom training to enable fast learning and professional growth. NCR Voyix is committed to building a diverse community where employees feel a sense of belonging and are valued for their contributions. This role is crucial for keeping commerce running globally and acts as an ambassador for the NCR Voyix Brand.
Requirements
- Local candidate to specific geographic area
- Authorized to work in the US
- At least 18 years of age
- Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation.
- Prolonged travel with driving several hours per day.
- Rotating and weekend shifts
- Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
- Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches
Nice To Haves
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
Responsibilities
- Perform customer installation, maintenance, and service calls promptly and effectively.
- Service electromechanical equipment like self-checkout systems within an assigned territory.
- Perform maintenance, repair, PM work, and system overhauls.
Benefits
- Hourly Pay Range: $17.00 to $19.00 depending on location and experience levels
- Overtime available at time and a half
- 7 paid holidays and 6 paid floating holidays
- Paid vacation – up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
