Field Service Technician (Surface Drills) - Virginia, MN

Sandvik•Virginia, MN

6d•Onsite

About The Position

Sandvik Mining & Rock Solutions is looking for an experienced Field Service Technician (Surface) in the Virginia, MN Area. This role involves troubleshooting, repairing, and maintaining mechanical and electrical aspects of underground mining equipment and components at high-profile mining sites. The position also includes new equipment commissioning and training at customer sites with minimal supervision, primarily covering the Minnesota market. The Field Service Technician will work in surface mining environments and will be provided with a company vehicle for travel to multiple sites, typically within a 2-hour radius. Overnight stays are generally avoided unless called out of state for coverage.

Requirements

Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience.
A minimum of 3-7 years industry related experience.
Mining equipment experience.
Technical experience to include diesel and electrical experience.
Success in team environments, with excellent communication skills.
Previous success in self-motivated roles.
Previous success in customer satisfaction.
Ability to read blueprints and interpret equipment schematics.
Must be able to lift 50 pounds regularly, lift, carry, bend, kneel, climb, and use safety equipment.
Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.

Nice To Haves

Diesel and high voltage electrical experience would be an advantage.
Active Listening skills.
Success with both internal as well as external customers.
Flexibility in the workplace.

Responsibilities

Troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites.
Perform new equipment commissioning and training at customer sites with minimal supervision.
Inspect equipment for proper performance and determine faults and malfunctions.
Adjust equipment and repair/replace defective parts, components, or systems according to scopes of work.
Test repaired equipment to ensure proper operational performance.
Complete accurate time records, technical reports, failure reports, and parts lists.
Actively participate in continuous improvement initiatives.
Stay current with the industry, customer, product developments, and technical best practices.
Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
Ensure customer satisfaction within the area of primary responsibility.