Field Service Technician - Rohnert Park, CA

Military Spouse Corporate Career Network•Rohnert Park, CA

3d•Onsite

About The Position

Rivian is seeking an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while delivering an exceptional customer experience. The technician will work under the mentorship of senior technicians and leadership, primarily at a local service center. Depending on business needs, the role may also involve remote work, mobile service travel, or supporting plant operations. The position emphasizes learning, safe and high-quality work, clear communication, and professional growth.

Requirements

High school diploma, GED, or recognized equivalency credential is preferred.
Must be at least 21 years old.
Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
Proficiency with laptops and computers in Windows or Mac environments and work order management systems.
Strong organizational and time-management skills, attention to detail, and eagerness to learn.
Ability to work a standard 40-hour workweek, with potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
Flexibility to travel to regional locations or production facilities as needed.
Ability to perform physical tasks including sitting, standing, walking, bending, kneeling, reaching, and lifting up to 50 pounds.
Foundational understanding of basic electricity theory, including awareness of high- versus low-voltage systems.
Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced start-up environment.

Responsibilities

Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn to identify and explain Rivian products, EV frameworks, tools, and accessories, working under senior technicians’ mentorship.
Use available technical resources and follow repair procedures efficiently while maintaining quality and safety.
Conduct post-repair road tests to verify repair quality and vehicle operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify process improvement opportunities, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.