Field Service Technician - Rohnert Park, CA

VetJobs • Rohnert Park, CA

4d • $28 - $39 • Onsite

About The Position

Rivian is hiring an emerging- to mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is based primarily at a local service center, but may also involve mobile service travel, remote work, or support for plant operations as business needs evolve. The technician is expected to deliver a high-quality customer experience and work safely and professionally.

Requirements

• Minimum age of 21.
• Valid driver's license and clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
• Flexibility to travel to regional locations or production facilities as needed.
• Proficiency with laptops and computers in Windows or Mac environments and work order management systems.
• Strong organizational and time-management skills, attention to detail, and eagerness to learn.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Foundational understanding of basic electricity, including awareness of high- versus low-voltage systems.
• Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential; listed as preferred.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in fast-paced startup environments.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories, while building peer relationships and working under senior technicians’ mentorship.
• Use technical resources and follow repair procedures efficiently while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Identify opportunities for process improvement, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Complete required training, maintain current technical skills, and perform high-quality work with decreasing supervision as experience grows.

Benefits

• May be eligible for an annual performance bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed