Field Service Technician 3-5 Years Experience Required

Noordyk Business Equipment LLC•Walker, MI

81d•$22 - $25

About The Position

Noordyk Business Equipment is hiring an experienced Field Service Technician to troubleshoot and repair its office multifunction fleet. The company has sold copiers and office equipment for 80 years and serves a broad, loyal customer base. The technician will work at client locations and follow company service-call procedures while providing professional, customer-focused service. The role may also include delivery and installation of commercial-grade copiers. Noordyk provides a daily service vehicle, a company laptop, a cell phone, and hands-on and computer-based training. Compensation is based on specific industry and manufacturer experience and training; Konica Minolta experience is preferred.

Requirements

3–5 years of experience required.
Konica Minolta or other major manufacturer training required.
Ability to read and comprehend written technical information, including technical manuals, parts books, and relevant publications.
Technical and in-person customer relation skills.
Ability to multitask while remaining detail-oriented.
Some heavy lifting is required.
Reliable transportation and a valid driver’s license.

Nice To Haves

Konica Minolta experience is preferred.

Responsibilities

Perform diagnostics and troubleshooting onsite at clients’ locations.
Follow company service call procedures.
Interact with customers to ensure a high overall level of customer satisfaction.
Exhibit a professional appearance and demeanor.
Perform other duties as assigned, including delivery and installation of commercial-grade copiers.