Field Service Technician - Pompano Beach, FL

Rivian•Leisureville, FL

18h

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is primarily based at a local service center, but may also involve mobile service travel, remote work, or support for plant operations as business needs evolve. The ideal candidate is comfortable in a dynamic, fast-paced environment, communicates effectively, and is enthusiastic about innovation and adventure.

Requirements

Be at least 21 years old.
Have a valid driver's license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
Be available for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
Be flexible to travel to regional locations or production facilities as needed.
Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
Demonstrate eagerness to learn, strong organizational and time-management skills, and attention to detail.
Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
Have 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates may apply.
Have foundational knowledge of basic electricity, including awareness of high- and low-voltage systems; basic circuit measurement tools such as a DVOM; and introductory electrical schematic reading.
Be familiar with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Have a basic understanding of diagnostic workflows and troubleshooting under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced startup environment.

Responsibilities

Perform or assist with assigned vehicle diagnoses, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
Learn to identify and explain Rivian products, EV systems, tools, and accessories while working with peers and under senior technician mentorship.
Use available technical resources and follow repair procedures while maintaining quality and safety.
Conduct post-repair road tests to verify repair quality and vehicle safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and increase the quality and independence of work as experience grows.