Field Service Technician - Chicago, IL

NRG•Chicago, IL

1d•$26 - $29•Remote

About The Position

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. This role involves technical expertise and sales opportunities, where you will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint is looking for Field Service Technicians to join their nationally recognized team.

Requirements

A valid driver’s license and a satisfactory driving record.
Ability to successfully pass post-offer background screening and licensing requirements in accordance with applicable laws.
Climb and descend extension and step ladders with tools and equipment on a repeated basis.
Lift, carry, and maneuver up to 50 pounds frequently.
Work outdoors in varying weather conditions, including heat and cold.
Enter and perform work in attics where temperatures may exceed 110°F for short periods, openings can be as small as 16” x 30” or 18” x 24”, and crawling, kneeling, crouching, and working in awkward postures may be required for up to 60 minutes at a time.
Maintain three points of contact while navigating or traversing across trusses without stepping on drywall between trusses.
Operate a company vehicle repeatedly.
Perform work while standing for extended periods.
Perform computer and telephone work while seated as needed.

Nice To Haves

Experience in retail, business-to-consumer (B2C) sales, insurance, or service-based sales is a strong advantage.
Experience in cable or satellite installation, pest control, construction, or solar industries is helpful but not required.

Responsibilities

Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
Training homeowners on how to use their new system to help protect their families.
Benefiting from consistent coaching and leadership training to advance within our national organization.

Benefits

Competitive hourly base pay plus uncapped commission and performance incentives.
Virtual and on-the-job training, as well as ongoing coaching and support.
Take-home company vehicle and gas card for work use.
Four-day work weeks (4/10 schedule, including Saturdays).
All tools, a cell phone, a tablet, and paid licensing required for job duties.
Ten paid holidays.
Two weeks of paid time off.
401(k) with 6% company match.
Employee Stock Purchase Program.
Employee pricing on Smart Home equipment.
Opportunity to earn a yearly company-paid incentive trip for you and one guest.
Medical, vision, dental, 401K, and flexible spending accounts.