Field Service Technician - Controls & Pump Systems
About The Position
This role provides field service for municipal and industrial pump systems, especially in water and wastewater environments. The technician works primarily at customer sites in Virginia and North Carolina, with service in adjacent states as needed, and may also perform in-shop repairs. Equipment includes pumps, lift stations, control panels, motors, valves, instrumentation, and other rotating equipment. The work includes troubleshooting and preventative maintenance; supporting pump removal, installation, commissioning, and start-up; diagnosing mechanical and electrical issues; motor testing and wiring; control panel and VFD troubleshooting; replacing pump components; laser alignment and precision measurements; and completing service documentation. The technician works independently at customer sites while coordinating with service leadership and following company and customer safety procedures, including lockout/tagout and job hazard practices. Occasional confined-space work may be required.
Requirements
- Field service experience involving pumps, motors, controls, or rotating equipment.
- Strong mechanical and electrical troubleshooting ability.
- Experience with control panels, VFDs, PLCs, sensors, ladder logic, and 480V three-phase systems.
- Ability to read electrical schematics, mechanical drawings, manuals, and service documentation.
- Comfortable working independently at customer sites and coordinating with service leadership.
- Valid driver’s license required.
Nice To Haves
- Experience with Siemens and/or Allen-Bradley control platforms; Siemens experience is especially helpful.
- Experience in municipal water/wastewater, lift stations, industrial wastewater, or related pump environments.
- Experience with laser alignment, mechanical seals, bearings, motor testing, and precision measuring tools.
Responsibilities
- Troubleshoot, service, and maintain municipal and industrial pump systems in the field.
- Support pump installation, removal, commissioning, start-up, and site readiness activities.
- Diagnose mechanical and electrical issues involving pumps, motors, controls, sensors, VFDs, and panels.
- Perform motor testing, wiring, panel troubleshooting, and basic control system diagnostics.
- Repair or replace mechanical seals, bearings, impellers, wear components, valves, and related parts as needed.
- Perform laser alignment, precision measurements, and equipment adjustments.
- Read and interpret electrical schematics, ladder logic, mechanical drawings, manuals, and parts diagrams.
- Perform preventative maintenance on customer equipment.
- Complete service documentation and clearly communicate job status with internal teams.
- Perform in-shop repair work as needed.
- Work safely in varied customer environments, including occasional confined-space work when required.
- Follow Tencarva and customer safety requirements, including lockout/tagout and job hazard practices.
Benefits
- Annual Incentive Program
- Profit sharing via 401(k)
- Day shift, Monday-Friday schedule
- Earn up to 120 hours (3 weeks) of PTO per year
- 10 paid holidays
- Medical, dental, vision, disability, and life insurance benefits
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
