Field Service Technician - Controls & Pump Systems

Tencarva Machinery Company•Greenville, SC

About The Position

This role provides field service for municipal and industrial pump systems, primarily in water and wastewater environments. The technician works mainly at customer sites in the Carolinas and also services adjacent states, supporting submersible pumps, lift stations, control panels, motors, valves, and related rotating equipment. Work includes mechanical and electrical troubleshooting, preventative maintenance, pump removal and installation support, commissioning and start-up assistance, control panel and VFD troubleshooting, motor testing, laser alignment, seal and bearing replacement, and occasional in-shop repair. Tencarva is a distributor, engineering and design partner, and authorized repair center in the process equipment and flow control market. Founded in 1978, with roots dating to 1926, the company has 38 locations across 16 states and serves more than 18,000 active customers in industrial and municipal water/wastewater markets. Its services include system analysis and design, applications engineering, custom equipment-package fabrication, automation and controls, equipment repair, and thermal hard coatings. The position requires field service experience involving pumps, motors, controls, or rotating equipment; strong mechanical and electrical troubleshooting skills; and familiarity with control systems and electrical equipment. The technician must be able to work independently at customer sites, coordinate with service leadership, communicate job status, and follow safety requirements. A valid driver's license is required.

Requirements

Field service experience involving pumps, motors, controls, or rotating equipment.
Strong mechanical and electrical troubleshooting ability.
Experience with control panels, VFDs, PLCs, sensors, ladder logic, and 480V three-phase systems.
Ability to read electrical schematics, mechanical drawings, manuals, and service documentation.
Comfort working independently at customer sites and coordinating with service leadership.
Valid driver's license required.

Nice To Haves

Experience with Siemens and/or Allen-Bradley control platforms; Siemens experience is especially helpful.
Experience in municipal water/wastewater, lift stations, industrial wastewater, or related pump environments.
Experience with laser alignment, mechanical seals, bearings, motor testing, and precision measuring tools.

Responsibilities

Troubleshoot, service, and maintain municipal and industrial pump systems in the field.
Support pump installation, removal, commissioning/start-up, and site-readiness activities.
Diagnose mechanical and electrical issues involving pumps, motors, controls, sensors, VFDs, and panels.
Perform motor testing, wiring, panel troubleshooting, and basic control-system diagnostics.
Repair or replace mechanical seals, bearings, impellers, wear components, valves, and related parts as needed.
Perform laser alignment, precision measurements, and equipment adjustments.
Read and interpret electrical schematics, ladder logic, mechanical drawings, manuals, and parts diagrams.
Perform preventative maintenance on customer equipment.
Complete service documentation and communicate job status clearly with internal teams.
Perform in-shop repair work as needed.
Work safely in customer environments, including occasional confined-space work when required.
Follow Tencarva and customer safety requirements, including lockout/tagout and job-hazard practices.

Benefits

Annual Incentive Program.
Profit sharing via 401(k).
Day shift, Monday-Friday schedule.
Up to 120 hours (3 weeks) of PTO per year.
10 paid holidays.
Medical, dental, vision, disability, and life insurance.
Experienced field service technicians, mechanics, machinists, engineers, and fabricators to learn from and consult.
Big-company resources with a local-shop feel.

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