Field Service Technician - Municipal Controls & Pump Systems

Tencarva Machinery Company•Warren, MI

About The Position

This role provides field service for municipal and industrial pump systems throughout Michigan, primarily at customer sites in water and wastewater environments. Equipment includes submersible pumps, lift stations, control panels, motors, valves, and other rotating equipment. Work also includes some in-shop repair as needed. Detroit Pump has served municipal and industrial customers throughout Michigan since 1926 and is part of Tencarva, a distributor and OEM-authorized service network for pump and process equipment. The companies provide equipment distribution, applications engineering, OEM-authorized repair, field service, custom fabrication, automation and controls, and other services to industrial, municipal water/wastewater, power generation, mining, automotive, and other critical industries. The position involves mechanical and electrical troubleshooting, preventive maintenance, pump removal and installation support, commissioning and start-up assistance, control panel and VFD troubleshooting, motor testing, laser alignment, and replacement of seals and bearings. The technician must work safely in varied customer environments, including occasional confined-space work when required, and follow company and customer safety requirements.

Requirements

  • Field service experience involving pumps, motors, controls, or rotating equipment.
  • Strong mechanical and electrical troubleshooting ability.
  • Experience with control panels, VFDs, PLCs, sensors, ladder logic, and 480V three-phase systems.
  • Ability to read electrical schematics, mechanical drawings, manuals, and service documentation.
  • Comfort working independently at customer sites and coordinating with service leadership.
  • Valid driver's license required.

Nice To Haves

  • Experience with Siemens and/or Allen-Bradley control platforms; Siemens experience is especially helpful.
  • Experience in municipal water/wastewater, lift stations, industrial wastewater, or related pump environments.
  • Experience with laser alignment, mechanical seals, bearings, motor testing, and precision measuring tools.

Responsibilities

  • Troubleshoot, service, and maintain municipal and industrial pump systems in the field.
  • Support pump installation, removal, commissioning/start-up, and site-readiness activities.
  • Diagnose mechanical and electrical issues involving pumps, motors, controls, sensors, VFDs, and panels.
  • Perform motor testing, wiring, panel troubleshooting, and basic control-system diagnostics.
  • Repair or replace mechanical seals, bearings, impellers, wear components, valves, and related parts as needed.
  • Perform laser alignment, precision measurements, and equipment adjustments.
  • Read and interpret electrical schematics, ladder logic, mechanical drawings, manuals, and parts diagrams.
  • Perform preventive maintenance service on customer equipment.
  • Complete service documentation and communicate job status clearly with internal teams.
  • Perform in-shop repair work as needed.
  • Work safely in customer environments, including occasional confined-space work when required.
  • Follow Tencarva and customer safety requirements, including lockout/tagout and job-hazard practices.

Benefits

  • Profit sharing via 401(k).
  • Earn up to 120 hours (3 weeks) of PTO per year, prorated based on start date.
  • 10 paid holidays.
  • Medical, dental, vision, disability, and life insurance benefits.
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