Field Service Technician - Clifton Park, NY (For Future Consideration)

Rivian • Clifton Park, NY

6h

About The Position

Rivian is seeking an emerging to mid-level technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is primarily based at a local service center, but may also involve remote work, mobile service travel, or support for plant operations as business needs evolve. The successful candidate will work in a dynamic environment, contribute to a strong customer experience, and grow toward performing high-quality work with increasing independence.

Requirements

• Minimum age of 21.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Availability for a standard 40-hour workweek, including potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Flexibility to travel to regional locations or production facilities as needed.
• Proficiency with laptops and computers in Windows or Mac environments and with work order management systems.
• Strong organizational and time-management skills, attention to detail, and eagerness to learn.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Foundational understanding of basic electricity theory, including high- and low-voltage awareness.
• Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced start-up environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on mobile routes, or at remote locations.
• Learn the product line, EV framework, tools, and accessories while working with peers and under the mentorship of senior technicians.
• Use technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
• Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Engage in required training, keep technical skills current, and maintain high-quality work with minimal supervision as experience increases.

Benefits

• Potential eligibility for an annual performance bonus.
• Paid vacation and paid sick leave.
• Insurance benefits including life, medical, dental, vision, short-term disability, and long-term disability coverage for eligible employees.
• Potential eligibility to participate in Rivian’s 401(k) Plan.
• Potential eligibility to participate in Rivian’s Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED