Field Service Technician - Mid-Atlantic Region - Field role (North East, Maryland, Elkton, Maryland, Newark, Delaware

Bloom Energy•Elkton, MD

1d•Onsite

About The Position

Bloom Energy, a solid oxide fuel cell company, is looking for a Field Service Technician to join its world-class team. We're looking for a dynamic professional seeking a rewarding future in one of today’s most exciting technologies. The role involves providing fuel cell service during field visit dispatches, operating a service vehicle safely, and managing on-site preventative maintenance, repair, test, and diagnostic tasks. The technician will be responsible for creating daily workflows, managing inventory, and maintaining positive customer relationships. This position requires the ability to work autonomously, diagnose technical problems, and produce detailed service reports. The role also includes training sessions in Sunnyvale, CA.

Requirements

High school diploma & 6 years’ experience in electrical, process controls, or electro-mechanical fields; OR Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.); OR 5 years or more relevant experience in commercial electrical, combined with electrical-related military experience (eg. Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)
Strong electrical troubleshooting/diagnostic skills required
Familiar with safety standards, especially those related to electrical work (OSHA & NFPA 70E)
Prior experience as an electrician or electrical technician working with any of the following technologies: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor-based control platforms
Experience with various electrical/electronic test and measurement equipment
Able to read and interpret electrical single line diagrams and blueprints
Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
Mechanical system aptitude, to include troubleshooting/repair skills
Highly motivated and able to work autonomously
Demonstrates sound judgment in the resolution of complex problems
Team player who exhibits a high level of integrity and professionalism
Communicates written and verbal English effectively
Able to execute against written and verbal procedures and sequenced work instructions
Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs.
Able to reach, squat, bend, and twist during the workday
Able to use a ladder or stepstool regularly
Able to facilitate 24X7 on-call duty
Able to facilitate shift work as needed
Able to regularly work alternative schedules (one week/month of Wednesday-Sunday, for example)
Able to regularly support overtime to achieve quarterly goals
Able to regularly travel (drive) throughout a large Service District (e.g. ( Service District: Mid-Atlantic Region: Newark, Delaware, Elkton, Maryland, North East, Maryland ))
Able to travel occasionally to other US and international destinations
Able to maintain a driving record in good standing
Required to reside within the Service District

Responsibilities

Provide fuel cell service during field visit dispatches
Operate a service vehicle safely
Create daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously)
Manage on-site preventative maintenance, repair, test, and diagnostic tasks
Follow company procedures and protocols
Diagnose errors or technical problems and determine/implement proper solutions
Cooperate with a technical team and share information across the organization
Comprehend and follow customer access requirements
Maintain service vehicle and spare part inventory
Maintain/build positive relationships with customers
Produce timely and detailed service reports as required
Other responsibilities as assigned