Field Service Technician

Throne Labs•Ann Arbor, MI

12d•$24 - $27•Onsite

About The Position

Throne is a fast growing Series B startup transforming public infrastructure by delivering clean, safe, smart restrooms to cities, transit agencies, and public spaces. With flagship customers like LA Metro, Caltrain, Berkeley, Ann Arbor, Beverly Hills and Washington DC, we’re rapidly scaling and preparing for multi-city expansion in 2026 - 2027. We recognize an unspoken problem: that better bathroom accommodations are sorely needed in most cities. Public and retail bathrooms are neither positioned to meet demand, nor incentivized to provide the quality experience people deserve. Our mission is to provide peace of mind to the millions of people who set out on an adventure on any given day. That adventure may be big or small. It may involve taking your toddler to the park, driving a stranger to the airport, running a half marathon, or exploring a new city for the first time. We're currently hiring a full-time Technician, with a flexible start-time between 7am and 8am. Weekend availability is required. Throne is looking for a full time Field Service Technician to join our team, reporting to the Operations Manager. You will be responsible for performing a variety of repairs that address electrical, mechanical, plumbing, or construction related issues. As a Field Technician in Ann Arbor, you will provide on-the-job support to other technicians, prioritize daily tasks, and assist with training & onboarding of new technicians. This role requires a strong background in plumbing, electrical work, construction basics, and remodeling, along with specific abilities such as reading electrical schematics and testing electrical components. The base hourly rate for this position is $23.80 - $27.37 per hour. Actual compensation will depend on a candidate’s applicable experience and skills. This role is also eligible for a comprehensive benefits package, including equity.

Requirements

A minimum of 3 years of experience in plumbing, electrical work, construction basics, or remodeling.
Proficiency in reading and interpreting electrical schematics and diagrams.
Demonstrated ability to use tools and equipment properly and safely.
Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
Knowledge of testing procedures for electrical components, including voltage, continuity, and current tests.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Flexibility to work on weekends or outside of regular business hours as needed.
Valid driver's license and clean driving record.
Can-do attitude and passion for Throne’s mission

Nice To Haves

Experience operating a forklift, ideally in outdoor environments
Certification or license in plumbing, electrical work, or a related field.
Experience working with smart technologies or IoT (Internet of Things) devices.
Prior experience in the portable sanitation industry.

Responsibilities

Troubleshoot, identify and repair Thrones on-site as issues arise
Prioritize and assign tasks to yourself and other field service technicians
Interpret electrical schematics and mechanical drawings to guide installations, repairs and upgrades
Maintain accurate records of work performed, including documentation of repairs, replacements, and inspections.
Update and maintain accuracy of our inventory system
Keep fleet vehicles clean and organized
Organize and maintain the warehouse environment