Field Service Technician - Reading, PA

Hubbell IncorporatedMuhlenberg Township, PA
Onsite

About The Position

The Field Service Technician position will perform microprocessor-based system start-ups and system troubleshooting at customers’ facilities. Technicians in this position will be required to consistently demonstrate the ability to accept and complete assignments involving microprocessor-based systems and their peripherals.

Requirements

  • High school diploma or equivalent
  • Associate degree in electronics or equivalent work/military experience
  • Ability to read color code charts and work in an industrial environment (can not be color blind)
  • Ability to lift 35 lbs.
  • Valid driver’s license and excellent driving record
  • Excellent communication skills
  • Completion of required skill elements
  • Six (6) months previous experience as a Service Technician
  • Ability to travel extensively, both domestically and internationally
  • Must be able to satisfy international visa requirements
  • Ability to obtain BOSIET Certification & TWIC Credentials

Responsibilities

  • Perform microprocessor-based system start-ups at domestic and international customer locations.
  • Assist senior technical personnel in proving system/station configurations on in-house systems.
  • Provide technical support to customers, sales representatives, and Service Technicians as required to maintain the highest possible level of customer support and satisfaction.
  • Provide emergency (24-hour) technical support to customers and Service Technicians in their effort to troubleshoot system problems, traveling to the customer’s site if necessary.
  • Assist in performing microprocessor-based system upgrades and develop a working knowledge of all current microprocessor system feature software releases.
  • Become proficient in the use of the SST, Console, SP2 & E3 Configurators.
  • Become proficient in system troubleshooting.
  • Perform other duties as assigned.
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