Field Service Technician - Virtual

Canon Careers

1d • Remote

About The Position

The Field Service Technician is a great opportunity for someone who wants to start a career in the mechanical field. As a Field Service Technician, you will be providing great customer service while you learn how to install and repair single and multi-functional office equipment and supporting software systems.

Requirements

• Mechanical aptitude
• Experience with network connectivity
• Knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions
• Post secondary technical/technologist course in electronics
• Customer Service aptitude
• Excellent time management and communication skills
• Ability to work efficiently with minimal supervision
• Possess a valid driver’s license and reliable transportation required

Nice To Haves

• CompTIA A+ and Network+ Certification is an asset

Responsibilities

• Install, configure, repair and maintain Single-function / multi-functional and company products and systems at customer sites
• Performing equipment service on a required basis within specific time parameters
• Responding to customer calls in a prompt and efficient manner
• Completing preventative maintenance according to regular schedules
• Maintaining all Company tools and materials, including an accurate inventory of parts
• Communicating with the Supervisor regularly on all aspects of service
• Completing required service and equipment performance reports
• Comply with established operational standards

Benefits

• Comprehensive health coverage plan that includes medical, dental, and vision
• Life insurance, disability, and wellness programs
• Vacation, Paid Personal Time, and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships, and more!
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree