Field Service Technician - Binghamton, NY

Xerox•Binghamton, NY
•$39,720 - $79,440•Onsite

About The Position

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional Field Service Technicians to delight our customers. Xerox has continually redefined the workplace experience for over 100 years. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work.

Requirements

  • Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems.
  • Superior time management skills and reliability.
  • Valid Driver’s License, current automobile insurance coverage meeting company specific minimums and the ability to meet the companies motor vehicle safety standards.
  • Ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday.
  • Safety consciousness, especially around electrical components.

Nice To Haves

  • Past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.

Responsibilities

  • Provide outstanding service to our clients, ensuring their devices are working correctly and they receive top-notch service at all times.
  • Use electro-mechanical skills to repair devices.
  • Achieve key productivity goals, including 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.

Benefits

  • Substantial growth opportunities for future career development within a supportive and collaborative company culture.
  • Full medical/dental/vision.
  • Wellness credits.
  • Company contribution to a Health Savings Account.
  • 401k matching.
  • Paid time off, plus holidays and personal days.
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