Field Service Technician (Port Arthur, TX)

Airgas•Port Arthur, TX

1d•Onsite

About The Position

The Field Service Technician plays a vital role in installing and servicing on-site nitrogen generation plants and bulk medical or industrial gas systems in a safe and operationally effective manner, in accordance with all federal, state/provincial and local codes, and Airgas policies. This role involves serving as a key point of contact between the company and the customer to support all requirements safely, efficiently, and economically. The technician will coordinate activities with outside service providers, customer service engineering, sales, and distribution on installations/removals. The position requires performing these duties specifically for Air Liquide America's applicable equipment, including various gas storage systems, customer distribution/regulation systems, applications equipment, telemonitoring equipment, instrumentation, and FLOXAL systems. A commitment to achieving excellent quantity/quality/cost of service work performed, completing paperwork accurately and timely, and demonstrating care and stewardship toward company assets are expected. All work must be performed in conformance with established safety procedures while ensuring customer satisfaction.

Requirements

High School diploma or GED required.
Minimum of four (4) years of diagnostic and repair experience required in some or all of the following: Cryogenics, high pressure piping, brazing, electrical circuits (including 3 phase power), refrigeration (EPA certified in refrigerant recovery), PLCs (programmable logic controllers), and process instrumentation.
Ability to be on call 24/7 on a rotating schedule unless scheduled off for vacation.
Ability to work in inclement weather and travel with approximately 15% overnight stays.
Currently holds a valid driver's license allowing operation of a vehicle up to 10,000 lb. GVW (with clean driving record).
Excellent written/verbal communicator.
Must be able to deal effectively with internal and external customers.
Ability to comply with all applicable governmental and Air Liquide America and Airgas policies, regulations, and procedures.
Knows/applies all applicable standards for current good manufacturing practice set forth by the CGA, NFPA, CMA and other professional/regulatory bodies.
Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future.
This position is not open for non-immigrant visa sponsorship.

Nice To Haves

College or Technical degree highly preferred
Prior experience with installing, maintaining, and removing customer site installations unassisted.

Responsibilities

Install, place in operation, maintain, inspect, test, trouble-shoot and repair equipment at customer sites to support the safe, effective and efficient delivery of our products to customer's point of use.
Maximize time spent working on equipment at customer locations by prioritizing integrated service activities.
Serve as a key point of contact/coordination between company and customer to support all requirements safely, efficiently and economically.
Coordinate activities with outside service providers, customer service engineering, sales and distribution on installations/removals.
Perform in the above capacities specifically for Air Liquide America's applicable equipment including oxygen, nitrogen, argon, hydrogen, helium and carbon dioxide liquid and gas storage systems; customer distribution/regulation systems; applications equipment; telemonitoring equipment; instrumentation; and FLOXAL systems including air compressors: various small on-site nitrogen generation systems and mechanical refrigeration systems.
Achieve excellent quantity/quality/cost of service work performed.
Complete paperwork in a timely, accurate and completed fashion.
Show care and stewardship toward the use of company assets.
Secure necessary documentation of work performed (installations, removals).
Compile billing information (if applicable) and total related costs of all work performed.
Perform all work in conformance with established safety procedures.
Ensure customer satisfaction with the appearance/operation of every installation.