Field Service Technician, Night Shift - Tualatin, OR

Rivian•Tualatin, OR

16h

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is based primarily at a local service center but may include remote work, mobile service travel, or support for plant operations as business needs evolve. The position follows a 4x10 schedule, from 4:00 p.m. to 3:30 a.m., and includes a 15% pay differential for hours worked between 6:00 p.m. and 6:00 a.m. The technician will perform or assist with vehicle diagnosis, repairs, installations, and inspections; follow repair procedures and safety requirements; and conduct post-repair road tests. The role also supports parts operations, repair documentation, customer interactions, and continuous improvement efforts. Candidates should be eager to learn and able to perform physical tasks, including lifting up to 50 pounds. The hourly pay range for Oregon applicants is $23.63–$32.54, and the successful candidate may be eligible for an annual performance bonus.

Requirements

Be at least 21 years old.
Have a valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
Be available for a standard 40-hour workweek, including potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
Be flexible to travel to regional locations or production facilities as needed.
Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
Demonstrate eagerness to learn, organizational skills, time management, and attention to detail.
Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
Have a foundational understanding of basic electricity theory, including high- and low-voltage awareness; basic circuit measurement tools such as a DVOM; and introductory electrical schematic reading.
Have familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
Basic exposure to electric vehicle or hybrid frameworks, or experience in a fast-paced start-up environment.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technician mentorship.
Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
Conduct post-repair road tests to verify repair quality and operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify process improvement opportunities, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.