Experienced Field Service Technician - Surface Mining Equipment

Wagner Equipment•Grand Junction, CO

12d•$37 - $53•Onsite

About The Position

Wagner Equipment Co. is seeking an experienced Field Service Technician specializing in Surface Mining Equipment. This role involves diagnosing, troubleshooting, and repairing Caterpillar equipment at a mine site. The technician will be responsible for ensuring accurate repairs by interpreting schematics, utilizing Caterpillar software for diagnostics and documentation, and maintaining service reports. Effective communication with customers and internal teams regarding repair status and warranty is crucial. The position also requires adherence to safety regulations (MSHA and OSHA), maintaining tools and equipment, and operating a service truck. Support and mentorship for junior technicians are also part of the role. The work schedule is Monday-Friday, 6:00 AM - 5:00 PM, with expected and frequent overtime. Travel up to 75% may be required. This position is contingent upon successful completion of pre-employment screenings.

Requirements

High School Diploma or GED
5+ years of experience working on heavy equipment (Caterpillar preferred)
3+ years of experience performing diagnostics and repairs on highway trucks
3+ years of experience working on mining equipment such as mills, and crushing and screening systems
Valid Class B Commercial Driver’s License (CDL) – Required
MSHA Certification (or ability to obtain prior to hire)
Completion of CAT-specific courses or equivalent technical training
Proficient with diagnostic software tools: CAT ET, SIS Web, and STW
3+ years of customer service experience
Basic proficiency with Microsoft Outlook and DBS
Must be a resident of the Gypsum area or willing to relocate

Nice To Haves

Class A CDL

Responsibilities

Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site
Read and interpret electrical and hydraulic schematics to ensure accurate repairs
Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation
Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations
Maintain accurate, legible service reports and daily truck and crane inspection logs
Ensure proper safety practices and compliance with MSHA and OSHA regulations
Maintain all tooling and equipment in a safe and operational condition
Safely operate and drive service truck (Class A CDL required)
Support and mentor junior technicians as needed
Other duties as assigned by manager