Field Service Technician - Offshore Cranes

NOV Inc. • Houston, TX

10d • Onsite

About The Position

The Field Service Technician - Offshore Cranes will be responsible for interfacing with relevant departments to gain a thorough understanding of NOV products and their safe operation, testing, calibration, and problem resolution. This role involves traveling to customer sites to inspect, install, commission, test, calibrate, repair, and train customers on NOV products. The technician will also perform field upgrades of software and hardware, communicate field failures and feedback, and ensure work meets company quality standards while complying with all NOV Company and HSE policies and procedures. Additionally, the role requires utilizing safe work habits and performing other assigned work-related tasks. Facility/Group Specific Responsibilities include installing, commissioning, troubleshooting, and repairing lifting and handling equipment like cranes and hoists, working with analog and digital PLC based systems, variable frequency drives, offshore cranes hydraulic/pneumatic systems, electrical systems (AC/DC motors), and mechanical systems (fittings, gearboxes, bearings). The technician will also provide training to NOV personnel and customers, and submit accurate reports on work progress.

Requirements

• Must possess a high school diploma or equivalent combination of education and experience.
• 5 years of mechanical and hydraulic experience required.
• Must have working knowledge of analog and digital PLC based systems.
• Ability to pass a drug screen & background check.
• Must possess a valid driver’s license with a clean record.
• Must have the ability to secure a passport and Transportation Worker Identification Credential (TWIC) card.
• Onshore and offshore (domestic and international) travel for unknown durations with short notice.
• Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7.
• Unrestricted ability & willingness to travel both domestically & internationally.
• Trainable attitude and an extreme amount of self-motivation required.
• Ability to work in a fast-paced, high stress, team environment for extended periods of time.
• Ability to read and interpret electrical, hydraulic, and mechanical drawings.
• Must possess basic computer skills – email, filing of field reports, expenses.
• Strong technical troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to comply with all safety regulations and procedures.
• Ability to interact effectively with customer and contractor personnel.
• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
• Must provide transportation from home to the office.

Nice To Haves

• Preference will be given to candidates with previous experience working with offshore cranes.
• Experience in the oil and gas environment preferred.

Responsibilities

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Communicate field failures and feedback reports to the appropriate departments.
• Complete and submit field service documentation in a timely manner.
• Assure that results of work meet company quality standards.
• Comply with all NOV Company and HSE policies and procedures.
• Utilize safe work habits.
• Perform other work-related tasks as assigned.
• Install, commission, troubleshoot, and repair lifting and handling equipment such as cranes and hoists.
• Work with analog and digital PLC based systems.
• Work with variable frequency drives.
• Work with offshore cranes hydraulic/pneumatic systems extensive knowledge.
• Work with electrical systems (including various types of AC/DC motors).
• Work with mechanical systems (including fittings, gearboxes, and bearings).
• Provide training to other NOV personnel (and possibly customers) on aforementioned systems and equipment as needed.
• Provide accurate and timely report(s) to appropriate personnel regarding work progress and output.
• Collaborate frequently with internal and external customers.

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED