Field Service Technician - Level II (Fire Alarm & FEL-A)

ORR Protection•Houston, TX

69d•Remote

About The Position

ORR Protection is a national leader in fire and life safety, delivering intelligent, lifecycle-driven solutions that protect people, property, and business continuity. For more than 75 years, ORR has built its reputation by serving organizations in mission-critical environments. As a third-generation, family-owned company, ORR remains grounded in strong relationships, a commitment to doing the right thing, and a deep sense of responsibility to its customers and people. ORR supports associates and customers across all 50 states, combining national expertise with a culture rooted in safety, respect, and care. Joining ORR means becoming part of a team dedicated to protecting what matters most, while building a career to be proud of. The Field Service Technician, Level II, will work with large and successful companies, receiving top-notch training on industry-leading fire alarm systems and fire suppression equipment. This role is for an elite team covering the Houston, TX area, where Level 2 Technicians perform inspections and testing on fire alarm and clean-agent fire suppression systems, and assist with installation and service.

Requirements

High school diploma or equivalent, required.
Two years’ experience servicing fire alarm and special hazard fire suppression systems, required.
Experience reading blue prints, required.
Module level trouble shooting experience, required.
FEL-A license, required.

Nice To Haves

Associate degree in electronics or related field, preferred.
NICET Level II (Fire Alarm / Special Hazard) certification, preferred.
Experience with the following manufacturers: Kidde, Fenwal, Notifier, Fike, FCI, preferred.

Responsibilities

Contact customers to set up service.
Perform inspection and testing tasks on fire alarm and fire suppression systems according to OPS work instructions.
Record inspection and test results in the company’s electronic inspection program.
Respond to emergency service requests and take appropriate action.
Perform trouble shooting, repair and replacement of system equipment.
Oversee OPS personnel in coordination of service activities.
Review inspection and test results with the customer.
Conduct training with customer on the functionality of the fire system.
Assist in installation and commissioning tasks with supervision.
Other duties as assigned.