FIELD SERVICE TECHNICIAN/INSTALLER

Sales Data Inc•Hutchinson, KS

4d•Onsite

About The Position

The Point of Sale (POS) Installer is responsible for setting up and maintaining network equipment, including cash registers, monitors, printers, cameras, and computers in McDonald’s locations nationwide. This role requires a mix of technical skills, customer interaction, mechanical skills, and physical labor. The POS installer will also support the help desk services when they are not on-site.

Requirements

High School diploma or equivalent
Basic understanding of Windows OS
Understand the basic art of troubleshooting
Effective communication skills and phone etiquette
Ability to follow directions well, both verbal and written
Ability to efficiently manage multiple tasks simultaneously.
Excellent time management skills.
Adaptability to frequent changes, delays, and unexpected events.
Self-motivated and proactive in assisting wherever needed.
Must pass pre-employment and random drug testing
No DUI or Felony convictions in the past 5 years

Nice To Haves

Technical and Mechanical experience preferred but not required.
Experience working in a quick-service restaurant environment
Proficient in using hand and power tools.

Responsibilities

Install, configure, and maintain network equipment such as cash registers, printers, monitors, cameras, and computers.
Run & terminate network and video cables to the required standards
Troubleshoot and resolve hardware, software, and network operations.
Provide training to McDonald’s employees on technical systems and network operations.
Participate in periodic training on software, hardware, and troubleshooting techniques
Assist in the training of new installers and subcontractors in the field.
Coordinate airline, rental car, and hotel needs for all assigned projects
Complete necessary reports and submit receipts to verify charges to expense accounts
Maintain a valid driver’s license and acceptable driving record
Support Help Desk operations when not traveling to installation sites.
Assist other departments as needed or when requested to support broader team objectives.
Other duties as assigned or requested.