Field Service Technician II - Marine Diesel

Ring Power Corporation•Palm Bay, FL

55d

About The Position

The Field Service Technician II diagnoses and performs designated repairs on customer- or company-owned marine diesel equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician performs work safely and in accordance with applicable safety, environmental, and contamination-control policies, procedures, and regulations, and wears appropriate personal protective equipment. The role requires maintaining the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications, attending and completing required training, and documenting repairs and repair time in the appropriate software. The technician inspects components to maximize reuse and control repair costs, monitors expenses against estimates, and alerts a supervisor to potential cost overruns before completing a job. The role also involves keeping the work area neat and orderly, improving work methods and safety standards, contributing to team efforts, and training or mentoring others. Work is generally scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends. The position has no supervisory responsibility and involves regular exposure to the physical and environmental conditions described in the posting.

Requirements

High school diploma or GED.
3–4 years of experience.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Valid driver license.
Successful completion of all required training curriculum for designation as Service Field Tech II.

Nice To Haves

Proficiency using a computer, Microsoft Office products, and relevant dealer software programs.
Ability to solve complex problems with little guidance, including conducting independent research and analysis when needed.
Some creativity in generating solutions or improving effectiveness within established boundaries.
Ability to work autonomously, set priorities, use discretion, and make decisions while working toward defined objectives.

Responsibilities

Perform assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear appropriate personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications.
Diagnose and perform designated mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs on customer- or company-owned equipment.
Keep work neat and orderly and seek improvements to work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs and repair times using appropriate software.
Monitor job expenses against repair estimates and notify the supervisor of cost overruns before the job is completed.
Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
Train and/or mentor others in the department.
Perform other duties as assigned.