Field Service Technician II - Cincinnati, OH (Part Time)

NCR Atleos•OHIO, VIRTUAL, OH

1d•Onsite

About The Position

NCR Atleos is hiring a part-time, hourly, non-exempt Field Service Technician II to provide frontline onsite support and help ensure the reliable operation of deployed equipment and systems. The position performs first- and second-line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare-parts management on a flexible schedule. Assignments depend on operational demand, peak service periods, contractual maintenance requirements, and technician availability. Hours are tracked and compensated in accordance with applicable wage and hour laws and company policies. The role is based in the Cincinnati, Ohio area and requires travel to field sites. The technician provides basic troubleshooting and corrective maintenance, supports equipment installation and commissioning, conducts scheduled preventive maintenance, manages parts, documents work and time, follows safety and service procedures, and escalates complex issues to higher-level support. Part-time hours vary by business need, up to 19 hours per week, and are not guaranteed. The stated pay is $23 per hour, based on experience, technical background, and assignment type.

Requirements

High school diploma or equivalent.
Be a local candidate to the specific geographic area.
Be authorized to work in the United States.
Be at least 19 years of age.
At least 1 year of experience in field service, technical support, or maintenance; professional, contract, or academic experience may apply.
Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.
Familiarity with and ability to use and operate an Android cell phone.
Ability to follow written procedures, safety requirements, and work instructions.
Ability to accurately track and report time worked in an hourly environment.
Valid driver's license with an acceptable driving record and ability to travel to field sites.
Ability to complete applicable background checks, safety training, and required certifications.

Nice To Haves

Technical or vocational training in electronics, mechanics, IT, engineering, or a related field.
Enrollment in or completion of a technical, engineering, or trade school program.
Prior experience supporting field-based equipment or distributed technology environments.
Familiarity with service ticketing, work order, or preventive maintenance systems.

Responsibilities

Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
Carry out simple corrective actions, including system resets, configuration checks, and minor component replacements.
Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments.
Deliver, replace, and return spare or defective parts, ensuring accurate part usage and documentation.
Accurately record time worked, tasks completed, and service outcomes in designated service management tools.
Follow documented service procedures, safety guidelines, and site-specific requirements.
Escalate unresolved or complex issues to higher-level technical support teams as directed.
Provide basic status updates and participate in service coordination touchpoints when scheduled.