Field Service Technician II - Cincinnati OH (Part Time)

NCR Atleos•OHIO, VIRTUAL, OH

1d•Onsite

About The Position

The Part-Time Field Service Technician is an hourly, non-exempt position providing frontline onsite support to ensure the consistent and reliable operation of deployed equipment and systems. The role includes first- and second-line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management. Assignments are scheduled around operational demand, peak service periods, and contractual maintenance requirements, with a flexible part-time schedule. All time worked is tracked and compensated under applicable wage and hour laws and company policies. The technician performs hands-on service at customer or operational sites, follows documented procedures and safety requirements, records work and service outcomes, and escalates complex issues to higher-level technical support. The position is based in the Cincinnati, Ohio area and offers an hourly rate of $23, based on experience, technical background, and assignment type. The schedule varies with business needs, may be up to 19 hours per week, and is not guaranteed.

Requirements

High school diploma or equivalent.
Local candidate to the specific geographic area.
Authorized to work in the United States.
At least 19 years of age.
At least 1 year of experience in field service, technical support, or maintenance roles; professional, contract, or academic experience is applicable.
Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.
Familiarity with and ability to use and operate an Android cell phone.
Ability to follow written procedures, safety requirements, and work instructions.
Ability to accurately track and report time worked in an hourly environment.
Valid driver’s license with an acceptable driving record and ability to travel to field sites.
Ability to complete background checks, safety training, and required certifications, as applicable.

Nice To Haves

Technical or vocational training in electronics, mechanics, IT, engineering, or related fields.
Enrollment in or completion of a technical, engineering, or trade school program.
Prior experience supporting field-based equipment or distributed technology environments.
Familiarity with service ticketing, work order, or preventive maintenance systems.

Responsibilities

Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
Carry out simple corrective actions, including system resets, configuration checks, and minor component replacements.
Support the physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments.
Deliver, replace, and return spare or defective parts, ensuring accurate part usage and documentation.
Record time worked, tasks completed, and service outcomes in designated service management tools.
Follow documented service procedures, safety guidelines, and site-specific requirements.
Escalate unresolved or complex issues to higher-level technical support teams as directed.
Provide basic status updates and participate in scheduled service coordination touchpoints.