Field Service Technician 2

Pacific Mobile Structures, Inc.•San Marcos, TX

7d•$33 - $35•Onsite

About The Position

The Field Service Technician II performs advanced maintenance, repairs, troubleshooting, and refurbishment of mobile and modular units at customer sites and branch locations. The role handles complex carpentry, electrical, plumbing, and HVAC repairs, ensuring units meet Pacific Mobile Structures' quality, safety, and operational standards. The technician also serves as a technical resource for the Field Service team, provides guidance to less experienced technicians, and supports continuous improvement of service operations. The position requires at least four years of relevant experience, a high school diploma or equivalent, a valid driver's license, applicable state HVAC certification or journeyman HVAC license, and EPA Section 608 Universal Certification. Work is conducted during standard business hours, with occasional flexibility based on project demands, and includes outdoor work in all weather conditions and physical tasks such as lifting, carrying, and climbing ladders.

Requirements

High school diploma or equivalent.
Minimum four years of verifiable experience as a carpenter, construction technician, or field/customer service technician working with limited supervision.
Valid driver's license with an acceptable driving record per company standards.
State HVAC Certification or Journeyman HVAC License, where applicable.
EPA Section 608 Universal Certification.
Advanced troubleshooting skills in HVAC, electrical, plumbing, and mechanical systems.
Ability to interpret wiring diagrams, mechanical drawings, and manufacturer specifications.
Excellent organizational, communication, and customer service skills.
Ability to work independently while prioritizing multiple service requests.
Strong problem-solving and analytical abilities.
Ability to mentor and train junior technicians.
Ability to lift 50 pounds and carry at least 25 pounds for up to 250 feet unassisted.
Ability to climb ladders and work on elevated surfaces.
Ability to work outdoors in all weather conditions.
Ability to wear required personal protective equipment.

Nice To Haves

Experience with modular and mobile maintenance standards.
Forklift certification.
OSHA 10 or OSHA 30 certification.

Responsibilities

Perform scheduled and preventive maintenance and complex service calls on mobile and modular units at customer locations.
Complete advanced carpentry, structural repairs, unit refurbishments, dry rot remediation, and custom modifications.
Install, repair, and modify building components, including doors, windows, partitions, cabinetry, countertops, security hardware, and fixtures.
Diagnose and repair electrical, plumbing, and mechanical systems, including installation and replacement of associated components.
Troubleshoot, diagnose, repair, and maintain commercial HVAC systems and related refrigerant systems and components.
Maintain HVAC certification requirements and ensure refrigerant handling complies with applicable regulations.
Maintain accurate service documentation, repair records, and parts usage.
Identify recurring equipment failures and recommend corrective actions or process improvements.
Assist in training, mentoring, and providing technical guidance to Field Service Technician I personnel.
Operate hand and power tools safely and comply with company and customer safety requirements.
Maintain clean work areas, service vehicles, and equipment.
Assist with special operational projects or initiatives as assigned.
Attend product knowledge seminars or training opportunities.
Provide operational input or recommendations to management regarding organizational policies and procedures.
Support cross-departmental service improvement, safety, and operational efficiency initiatives.