Field Service Technician I

MAYEKAWA USA INC•Sioux Falls, SD
•Onsite

About The Position

The Field Service Technician I will perform pre-commissioning, commissioning, operation, and maintenance activities for gas processing equipment and gas compressors. This role involves leading commissioning efforts, troubleshooting, repairing, and maintaining equipment, as well as managing the start-up of refrigeration and gas processing facilities. The technician will be responsible for fault finding, root cause analysis, and assisting customers with maintenance and repair solutions. Key duties include creating and completing commissioning reports, writing detailed work order reports, maintaining proper documentation, and promoting company services to generate return business. The role also requires maintaining equipment cleanliness, adhering to company policies, and performing other assigned duties.

Requirements

  • Knowledge of ammonia refrigeration and Freon Systems.
  • Ability to read and understand wiring diagrams and mechanical drawings such as pipe P&IDs.
  • Basic computer skills (electronic documentation).
  • Working knowledge of screw compressors, electrical troubleshooting of common types of industrial refrigeration systems and control systems.
  • Demonstrate understanding and adherence to work safety practices and procedures.
  • Ability to work unsupervised or with limited instruction.
  • Must be highly motivated and willing to travel to the jobsite often.
  • Maintain positive relationships with customers, contractors, suppliers, and other employees.
  • Maintain an organized jobsite and company vehicle and equipment.
  • Must be proficient using Microsoft Office (Outlook, Word, Excel).
  • Excellent oral and written communication skills.
  • Must be able to work in a team environment and follow deadlines.
  • Displays good leadership skills, results, success-oriented individual, proactive, positive, professional, team-minded, and self-motivating.

Nice To Haves

  • Trade school or Refrigeration Training Graduate
  • Minimum CARO RETA Certification or capable of obtaining within the first year

Responsibilities

  • Perform pre-commissioning, commissioning, operation, and maintenance activities.
  • Lead the pre-commissioning, commissioning, and troubleshooting, repair and maintenance of gas processing equipment and gas compressors.
  • Manage start up and commissioning of refrigeration and gas processing facilities.
  • Conduct fault finding and root cause analysis of gas compression related equipment & control systems.
  • Assist customers with identifying maintenance and repair solutions and provide options to maintain or upgrade their equipment.
  • Create, update, track, and complete commissioning reports.
  • Write detailed work order reports.
  • Focus on proper documentation, organization, and communication to support different facets of the company.
  • Promote company services and offerings to customers and generate return service opportunities.
  • Maintain cleanliness and ensure proper housekeeping of customer and company equipment while on location.
  • Comply with all Mayekawa company policies, procedures, processes, work instructions and guidelines.
  • Perform all other duties as assigned.
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