Field Service Technician I (2nd Shift: Sun-Thu or Tue-Sat)

Baxter • Phoenix, AZ

4d

About The Position

The Field Service Technician I performs work to prepare rental and customer-owned medical products for patient use. The role includes cleaning and disinfecting equipment, conducting operational function checks, and performing minor repairs on Baxter and non-Baxter products. Technicians move and inspect products in Baxter service centers, healthcare facilities, and private homes, and may demonstrate product use to hospital staff, caregivers, and other participants.

This position works an afternoon/evening schedule, either Sunday–Thursday or Tuesday–Saturday, with scheduled hours of 12:00 p.m.–8:30 p.m. or 2:30 p.m.–11:30 p.m., based on business needs. Flexibility to work assigned shifts, weekends, holidays, and on-call coverage is required. On-call support may be needed up to a 24/7 basis and may involve customer account visits. The role also requires safely operating company vehicles ranging from cargo vans to 26,000-pound trucks, lifting and carrying up to 65 pounds, wearing required PPE, and completing safety, compliance, and medical testing requirements.

Requirements

• High school diploma or GED.
• Must be at least 21 years of age.
• Valid driver’s license.
• Obtain and maintain a required DOT physical card.
• Available to work either Sunday–Thursday or Tuesday–Saturday on assigned afternoon/evening hours.
• Flexibility to work assigned shifts, weekends, holidays, and on-call coverage.
• Ability to lift and carry up to 65 pounds using appropriate safety and ergonomic procedures.
• Ability to safely operate company vehicles ranging from cargo vans to 26,000-pound trucks.
• Must wear required PPE; supplied gloves include latex and non-latex materials.
• Must be authorized to work for any employer in the U.S.; visa sponsorship is not available.

Responsibilities

• Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
• Load and unload Baxter products and maneuver medical equipment within truck beds.
• Troubleshoot products and evaluate needed repairs.
• Clean and perform preventative maintenance on Baxter products.
• Provide on-call coverage, potentially up to 24/7, including weekends and holidays, and visit customer accounts as needed.
• Use electronic devices such as smartphones, tablets, or PCs to enter or obtain information.
• Demonstrate how to use Baxter products to hospital staff, caregivers, and other participants.
• Maintain a clean and safe work environment, including participating in 5S activities.
• Safely operate a company vehicle ranging from a cargo van to a 26,000-pound truck.
• Wear appropriate PPE, including safety shoes, eye protection, gloves, and protective clothing.
• Complete required safety and compliance modules and medical testing.

Benefits

• Healthcare insurance, including medical and dental coverage starting on day one for eligible roles.
• Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
• 401(k) Retirement Savings Plan with company matching.
• Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays.
• Paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence.
• Paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED