Field Service Technician I
About The Position
At TechnipFMC, we deliver critical projects of a scale, scope and difficulty that you simply won’t find anywhere else. We are looking for an experienced Field Service Technician with previous surface wellhead experience. This role involves field service, assembly and repair of new, reman and customer property. The technician will work independently to install new products and conduct repairs of TechnipFMC equipment, ensuring no rig lost time for our customers while controlling expenses and maintaining assets of TechnipFMC. The role also includes handling customer complaints professionally, maintaining communication with Company Representatives on job procedures, spare parts, function fit, and critical dimension measurements. The technician is responsible for ensuring all equipment, service tooling, and spare parts are on location and ready for use before each job, and for recording critical dimensions to ensure assembly will work. Additionally, the role provides Project Support for new projects, including attending design reviews, reviewing installation procedures, assisting with Factory Acceptance Tests, and reviewing training requirements. The technician will prepare and submit Field Service Orders and other required reports after each job, and complete a Tally Book or other forms to communicate procedures, spare parts, critical dimensions, and customer feedback.
Requirements
- High school diploma or GED required.
- Strong mechanical aptitude.
- Technical/vocational/or military training or related experience.
- At least one year experience with assembly and testing of frac rental equipment.
- Valid driver’s license.
- Physically fit and able.
- Customer service skills - communication skills, strong interpersonal and problem solving skills.
- Organized and systematic with troubleshooting and problem assessment skills.
- Systems oriented and highly motivated with a positive attitude.
Nice To Haves
- Surface Wellhead installation and repair experience.
- At least one year mechanical, electronic and hydraulic related experience in other oilfield equipment.
Responsibilities
- Assembly and repair of new, reman and customer property.
- Install new products and conduct repairs of TechnipFMC equipment.
- Handle customer complaints in a professional manner.
- Maintain communication with Company Representative on issues including job procedures, spare parts requirements, function fit and critical dimension measurements.
- Assure all equipment, service tooling and spare parts are on location and ready to use and functions fit prior to beginning each job.
- Record critical dimensions to ensure assembly will work and obtains and reviews product running procedures.
- Provide “Project Support” as required, for all new projects which includes: attending design review for equipment and tools, reviewing installation procedures, assisting with project Factory Acceptance Tests and reviewing project training requirements for service personnel.
- Prepare and submit Field Service Orders and other region required reports after each job is complete.
- Complete a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints.
- Complete Field Non-Conformance Reports (FNCR) forms as product problems are encountered.
- Assure all equipment and procedural defects are communicated back to TechnipFMC Service Management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
