Field Service Technician I
About The Position
AdeptAg LLC is a North American leader in controlled environment agriculture, delivering innovative automation, growing, and irrigation solutions to growers across the U.S. and Canada. Recognized as the industry leader in customer service, we are committed to technical excellence and building lasting partnerships with every grower we support. Our Field Service team is central to that mission. The Field Service Technician I installs, maintains, and troubleshoots complex automated systems at greenhouse and nursery sites across the U.S. and Canada. This field-based role requires strong electro-mechanical expertise, the ability to work independently, and comfort with 50% or more travel, depending on seasonality. It offers excellent opportunities for technical growth.
Requirements
- Associate’s degree in Electronics, Mechatronics, Automation; or Multi-Craft or equivalent trade certification experience and knowledge
- 2+ years of hands-on electro-mechanical experience, including automated system installation and troubleshooting
- Strong electro-mechanical troubleshooting on electrical and mechanical systems
- Able to read and interpret technical drawings and schematics
- Self-directed with strong time management; with a ‘can do’ attitude
- Clear communicator with a professional, accountable approach
- Valid driver’s license required
Nice To Haves
- Experience in commercial greenhouse or nursery environments preferred
- Passport may be required within 90 days of hire
Responsibilities
- Install, integrate, and commission automated systems (conveyors, hoppers, potting machines, transplanters, camera grading systems) in greenhouse and nursery environments
- Collaborate with engineering teams during implementation
- Diagnose and resolve hardware and programming issues; perform repairs, upgrades, and preventive maintenance
- Troubleshoot electrical systems (VFDs, PLCs, photo-eyes, encoders) and mechanical systems (pneumatic actuators, motors, gearboxes, chain drives)
- Identify root causes and implement corrective actions
- Provide onsite technical support; train operators on equipment setup and operation
- Communicate clearly with customers and proactively with Remote Support and home office teams
- Accurately document service activities and support engineering with product improvement feedback
- Represent AdeptAg professionally at all customer sites and during Remote Support
Benefits
- $1,000 sign-on bonus, paid after your first 120 days
- Generous 401(k) with company-paid contribution
- Medical, dental, and vision coverage
- Company-paid life insurance
- Voluntary life, accident, and disability insurance options
- Opportunity to work with advanced automation technology
- Significant technical growth and advancement potential
- Stable and growing North American organization
- Travel expenses (fuel, lodging, meals) covered directly via company card
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
