Field Service Technician I

Technical Safety Services•Los Angeles, CA

18d•$41,600 - $56,160•Onsite

About The Position

Technical Safety Services (TSS) is hiring a Field Service Technician to provide on-site services that help laboratories, pharmacies, and cleanrooms operate safely and efficiently. The technician works independently in an assigned territory, travels daily to customer locations, builds customer relationships, and develops technical skills through hands-on training, mentorship, and career advancement opportunities. The role involves testing, certification, calibration, and repairs in different laboratory environments, with a strong focus on quality. Technicians work directly with customers, serve as the on-site point of contact, and complete reports and required paperwork. Daily travel is approximately 30–300 miles using a company-provided service vehicle. The work involves standing and walking for most of the day and lifting, carrying, and moving equipment weighing 50–100 pounds. Some overnight travel may be required. TSS is a nationwide laboratory service provider supporting life sciences, healthcare, and research organizations. Its technicians service cleanrooms, fume hoods, biological safety cabinets, and other controlled-environment equipment to help ensure laboratory safety, accuracy, and compliance.

Requirements

High school diploma or equivalent; equivalent combinations of education, training, or hands-on experience are welcome.
Customer service background and some mechanical or electrical experience.
Strong problem-solving skills and willingness to learn new technical work.
Good communication and basic math skills.
Comfort using Microsoft Office.
Ability to work independently, manage time, and travel, including some overnight travel.
Valid driver’s license with a clean driving record.
Ability to stand and walk for most of the day and lift, carry, and move equipment weighing 50–100 pounds.

Nice To Haves

Associate or bachelor’s degree.

Responsibilities

Travel daily to customer sites within an assigned territory, driving approximately 30–300 miles per day.
Work independently from a company-provided service vehicle.
Perform testing, certification, calibration, and repairs across different laboratory environments while maintaining a strong focus on quality.
Work with clients to understand their needs, communicate clearly, and ensure work is completed correctly.
Build customer relationships and serve as the main on-site point of contact.
Complete reports and required paperwork on time to keep projects on track and clients updated.