Field Service Technician I - Auburn, WA (multiple openings)

Baxter•Auburn, WA

27d

About The Position

The Field Service Technician I prepares rental and customer-owned Baxter and non-Baxter medical products for patient use. The role includes cleaning, disinfecting, operational function checks, troubleshooting, and minor repairs. The technician works in hospital and service-setting environments, operates a fleet vehicle safely, and has direct customer contact. The position also provides timely delivery, removal, and service support for products at service centers and customer accounts, including on-call coverage that may extend to 24/7.

Requirements

Must be at least 21 years of age.
High school diploma or GED.
Valid driver's license and driving record.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Ability to load, unload, and remove medical products weighing up to 1,680 pounds.
Ability to safely operate fleet vehicles ranging from cargo vans to 26,000-pound trucks.
Must wear required personal protective equipment, including safety shoes, eye protection, gloves, and protective clothing.

Nice To Haves

Technical or trade school training.
DOT physical card; assistance is provided.
Experience with FDA-regulated products.
Customer service experience.

Responsibilities

Clean and disinfect medical products and perform operational function checks to prepare them for patient use.
Troubleshoot and repair electronic, hydraulic, and pneumatic systems on assigned products.
Troubleshoot devices and repair malfunctioning components using appropriate tools.
Provide on-call coverage, potentially up to 24/7, including weekends and holidays, and visit customer accounts as needed.
Load, unload, and remove medical products weighing up to 1,680 pounds.
Generate service revenue and complete activities required under service contracts.
Safely operate a box truck or company car, ranging from a cargo van to a 26,000-pound truck.
Provide timely and professional delivery, removal, and service support at service centers and customer accounts.

Benefits

Dental, medical, and vision insurance.
Paid time off.
Parental leave.
Basic life, accident, short-term disability, long-term disability, and business travel accident insurance.
Employee Stock Purchase Plan with the ability to purchase company stock at a discount.
401(k) Retirement Savings Plan with employee contributions and company matching.
Flexible Spending Accounts.
Educational assistance programs.
Paid holidays.
Family and medical leaves of absence.
Commuting benefits.
Employee Discount Program.
Employee Assistance Program.
Childcare benefits.