Field Service Technician I

AdeptAg•Oberlin, OH

74d•Onsite

About The Position

AdeptAg LLC is a North American leader in controlled environment agriculture, delivering innovative automation, growing, and irrigation solutions to growers across the U.S. and Canada. Recognized as the industry leader in customer service, we are committed to technical excellence and building lasting partnerships with every grower we support. Our Field Service team is central to that mission. The Field Service Technician I installs, maintains, and troubleshoots complex automated systems at greenhouse and nursery sites across the U.S. and Canada. This field-based role requires strong electro-mechanical expertise, the ability to work independently, and comfort with 50% or more travel, depending on seasonality. It offers excellent opportunities for technical growth.

Requirements

Associate’s degree in Electronics, Mechatronics, Automation; or Multi-Craft or equivalent trade certification experience and knowledge
2+ years of hands-on electro-mechanical experience, including automated system installation and troubleshooting
Experience in commercial greenhouse or nursery environments preferred
Strong electro-mechanical troubleshooting on electrical and mechanical systems
Able to read and interpret technical drawings and schematics
Self-directed with strong time management; with a ‘can do’ attitude
Clear communicator with a professional, accountable approach
Valid driver’s license required
Passport may be required within 90 days of hire

Responsibilities

Install, integrate, and commission automated systems (conveyors, hoppers, potting machines, transplanters, camera grading systems) in greenhouse and nursery environments
Collaborate with engineering teams during implementation
Diagnose and resolve hardware and programming issues; perform repairs, upgrades, and preventive maintenance
Troubleshoot electrical systems (VFDs, PLCs, photo-eyes, encoders) and mechanical systems (pneumatic actuators, motors, gearboxes, chain drives)
Identify root causes and implement corrective actions
Provide onsite technical support; train operators on equipment setup and operation
Communicate clearly with customers and proactively with Remote Support and home office teams
Accurately document service activities and support engineering with product improvement feedback
Represent AdeptAg professionally at all customer sites and during Remote Support