Field Service Technician I

Croft Production Systems, Inc.•Needville, TX
•Onsite

About The Position

CROFT is a diversified natural gas and oilfield equipment company offering production and processing equipment and proprietary emissions-free technology. Under the direct supervision of the Service Manager or Service Lead, the Field Service Technician I learns to install, service, and troubleshoot CROFT natural gas processing equipment. The position serves wellhead, midstream, gas-gathering, and downstream locations in Needville, Texas, and surrounding areas. Relocation and sponsorship are not available. The role involves outdoor work and potential exposure to harmful chemicals. Technicians travel by vehicle or plane and may be away from their permanent residence for multiple days. The position is mostly day shift, Monday through Friday, with availability by phone and work outside the regular schedule for client or management call-outs.

Requirements

  • High school diploma or equivalent.
  • No prior experience is necessary.
  • Ability to communicate and respond to questions professionally and knowledgeably.
  • Ability to multitask while remaining detailed and organized, and to maintain confidentiality.
  • Ability to follow specific instructions and safety guidelines.
  • Valid state-issued driver's license; the role requires driving on company business.
  • Must be at least 21 years old to meet DOT requirements for driving across state lines.
  • Availability to travel by vehicle or plane and be away from home for multiple days at a time.
  • Must pass a background check and drug screening.
  • Understanding of the function, proper use, and safety procedures for common hand tools, and ability to select the appropriate tool for a task.
  • Must complete required safety and certification training annually and pass internal modules within 90 days of the introductory employment period.
  • If hired, must serve as a Short Service Employee (SSE) for at least six months or until SSE training is completed.

Nice To Haves

  • Associate or bachelor's degree.
  • OSHA and safety certifications.
  • Experience and working knowledge of ISO 9000/9001/9904.
  • Service experience in the oil and gas industry.

Responsibilities

  • Perform weekly or monthly preventive maintenance on natural gas processing equipment at wellhead, midstream, gas-gathering, or downstream locations.
  • Maintain positive customer relationships, follow operating instructions, troubleshoot breakdowns, maintain supplies, and perform preventive maintenance.
  • Document service work, observations, and expenses using forms, reports, logs, and records.
  • Plan routes, operate cranes and forklifts, and safely drive a company vehicle for daily business.
  • Keep vehicles and equipment clean and safe, maintain vehicle maintenance logs, wash the company service vehicle weekly, and complete daily inspections.
  • Use internal software and technology, including Outlook, Microsoft systems, tablets, and smartphones.
  • Comply with company policies and applicable federal, state, and local laws and regulations relevant to the job.
  • Work safely, help maintain a safe workplace, and report unsafe work conditions and safety violations.
  • Perform other duties as assigned.
  • Complete annual safety and certification training and successfully complete internal modules within 90 days of the introductory employment period.

Benefits

  • 401(k) with 401(k) matching.
  • Dental, vision, and health insurance.
  • Health Savings Account available.
  • Life insurance.
  • Paid time off.
  • Nine paid holidays.
  • MEIB (Medical Insurance Bank).
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