Field Service Technician I - West Chester, OH ($1K Sign-on Bonus)
About The Position
The Field Service Technician I prepares a wide range of rental and customer-owned medical products for patient use. The work includes cleaning, disinfecting, operational function checks, troubleshooting, and minor repairs of Baxter and non-Baxter products. The technician works in hospital and service-setting environments, provides direct customer support, and operates a fleet vehicle safely. The position also provides delivery, removal, and service support for products at service centers and customer accounts, including on-call coverage that may be needed around the clock.
Requirements
- Must be at least 21 years of age.
- High school diploma or GED.
- Valid driver's license and acceptable driving record.
- Basic mathematical skills, including addition, subtraction, multiplication, and division.
- Ability to troubleshoot and repair malfunctioning devices and components.
- Ability to use appropriate tools for adjustments and repairs.
- Ability to load, unload, and remove products weighing up to 1,680 pounds.
- Ability to safely operate fleet vehicles, including trucks up to 26,000 pounds.
Responsibilities
- Troubleshoot and repair electronic, hydraulic, and pneumatic systems on assigned products.
- Troubleshoot devices and repair malfunctioning components.
- Use appropriate tools to make required adjustments and repairs.
- Provide on-call coverage, potentially 24/7, including weekends and holidays, and visit customer accounts as needed.
- Load, unload, and remove medical products weighing up to 1,680 pounds.
- Generate service revenue and complete activities required under service contracts.
- Safely operate a box truck or company car, ranging from a cargo van to a 26,000-pound truck.
- Clean, disinfect, and perform operational function checks on medical products.
- Provide timely and professional delivery, removal, and service support for products at service centers and customer accounts.
Benefits
- Dental insurance
- Medical insurance
- Vision insurance
- Paid time off
- Paid holidays
- Paid parental leave
- Basic life insurance
- Accident insurance
- Short-term disability insurance
- Long-term disability insurance
- Business travel accident insurance
- Employee Stock Purchase Plan with discounted company stock
- 401(k) retirement savings plan with company matching
- Flexible Spending Accounts
- Educational assistance programs
- Family and medical leaves of absence
- Commuting benefits
- Employee Discount Program
- Employee Assistance Program
- Childcare benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
